Zona romantica cerca del muelle los muertos

Privacidad de cada departamento y RG

Solo una persona de recepción, su actitud no es nada servicial, y que los primeros 3 días los camastros, alberca y jacuzzi para las 8 ya estaban retirados y apagadas las luces del RG

Great location and close to the popular restaurants and bars and beach. The place was very clean and great service by the staff. They provided a nice bottle of wine on our arrival. I have stayed here before and will definitely stay again. The roof top pool and bar was great.

I have no complaints

La atención del personal

#107 was very nice and the room felt safe and the door locking mechanism very sturdy and robust. Rooftop pool and views were superb! AC was excellent and cooled down the studio apartment very quickly and nicely. A must in humid, hot temperatures outside. The washer/dryer were excellent to use and have.

The description to Sail View 105 Room #107 said "Ocean View" but that is not accurate; it is a mountain view and with a building under construction right outside; if you stepped onto balcony and stretched out, you could barely see a little ocean. The two main entrances to Sail view 105, via the 5th floor main reception and the Planta Baja (PB) floor, were a little confusing at first to navigate. The room safe door was closed so it couldn't be used; we decided not to message the host. The shower was clean and spacious, but there is no lip to contain the water so the mat foot towel placed outside the shower door gets soaked constantly with every shower.

- La proximité avec la zona romantica - le roof top

- la construction du gratte ciel et la grue a 5m de la fenêtre de la chambre - les travaux qui démarrent à 7h du mati - le côté bétonné - le personnel qui entre dans la chambre sans prévenir - la porte fenêtre entre la chambre et la terrasse cassée, ouverte et qui n’a pas été réparée malgré nos multiples relances

El departamento muy bonito, con todo lo necesario, el personal de recepción muy amable y disponible las 24 horas.

Es una batalla el uso de elevador, tienes que esperar hasta 10 minutos a que llegue contigo porque solo es uno que te permite moverte en todo el edificio, además mi departamento tenía cucarachas que incluso se subían a la cama al dormir, se reportó a concierge y se dejó de recibir respuesta de su parte.

Location and building. I have stayed here before and that is why I chose it again. The unit was clean and comfortable even though it was not the unit I booked.

The property management group cancelled my reservation the day before I was due to arrive. They stated it was because they were double booked and they would refund me. I went on the next morning and booked the same location from the same booking company. The price was way higher. It also stated that it was ocean view but when I checked in it was in the back of the building. The picture of the unit did not match the room. I have stayed here before so I know what the rooms look like and what the balcony views look like. Basically the company cancelled on me because they could get more money for the room. Then sold me a room that was not what was described. When I reached out to Booking.com, they said sorry, not much we can do since you're already checked into the room.

Amazing view from unit 715

One of the two condos we booked #805 smelled of sewer and garbage the entire time. The other unit had an amazing view but several items were in need of repair. Later I received a message from the staff about a broken chair and they want to charge me full price for a deck chair that was worn from the sun and all we did was sit on it and the leg cracked. They need to inspect the condos before and after every reservation.