Cliff House By RMR Accommodations - NEW - Sleeps 8 - Modern - Parking

We were a party of 7 staying over for an Alton towers trip and we were all in agreement about how clean, tidy and well presented the property was. Beds were comfortable and the addition of tea and coffee provided was an added bonus!

Decent mattresses, good location as attending family funeral within walking distance. Ease of entering property via key code. Bathroom clean.

House cold upon arrival, -10 outside, heating not been on, windows open in the bedrooms and the one in the bathroom was jammed open! Unable to close, Took hours to get warm. Couldn’t find towels which were eventually located in the washing machine, still wet. only came across these as the bedding hadn’t been changed from previous guests so I had to wash the bedding! Sheets dirty, make up, hair and reaked of perfume! No protective sheets on the mattresses. I Wanted to make bacon sandwiches in the morning, no frying pan and oven needed a good clean we would not use. Cutlery draw dirty. Half bottle of milk and half bottle of wine in fridge, not sure if this was our welcome pack. Less than a quarter toilet roll left for us. I would have complained directly but needed to stay near family.

Clean and comfortable place

The property was well equipped, warm and comfortable. It was well placed for busses into Hanley and although parking was on street, we had no problems getting a space

We had no issues

Beds were comfortable. House was warm. Bedrooms were very nice. Great that the kids could watch Netflix in the bedrooms Liked the codes to get into the doors. Thank you for the stay.

The bathroom needs a little updating.

Functional and reasonably priced and entry with a pin and cameras around the property helps make you feel safe and the hive is great for heating, owner was brilliant!

The place needs a lot of TLC paint coming off the walls in a lot of places lots of black mould in the shower and visible damp spots all over the house, no freezer either which for anything over a day stay isn't to ideal, sofa is also ruined and needs replacing would be more comfortable sitting on planks of wood, this is not a bad place by any means it just needs a little investment now as it's all looking a little tired

We were very put off at first arrival. The kitchen was not clean. Beer and half bottle of milk left in fridge. Grease and unclean dishes. We felt better after washing everything before using it. The water was nice and hot for showers. The bed linens were dirty on the bottom floor bed—crumbs, etc. Just overall cleanliness was very disappointing.

There was fresh milk and toilet roll provided. The keypad entry to the house was easy to use.

The state of disrepair to the whole house. Dirty dishes put away in cupboards. Broken furniture, ripped flooring. Damp smell in kitchen and bathroom. Mould in shower. Dirty nappies and cigarette butts in garden.

What we didn't expect milk tea and coffee thanks