20 Suites Umalas

The location was amazing, so close to everything. Housekeeping was everyday, they kept the room nice and tidy for us. The pool was great. Staff was really nice and accommodating.

The room got very humid and “wet” at night. Could be a little bit cleaner and perhaps a couple more pillows on the bed.

Stylish, modern, lovely shared pool areal. Amazing service.

There is construction next door. You can hear it in the afternoon.

I appreciated that the property was modern and newly constructed. The shared pool for all units added an eco-friendly touch. It was also peaceful at night, which allowed me to sleep well throughout my stay.

at like a microwave in the kitchen and also didn’t have any shelving at the shower which was quite inconvenient, but apart from that all else was phenomenal.

We arrived late, and the security team was very helpful. The place is quiet, perfect for a good night's sleep. The modern apartment was clean and well-equipped with a water dispenser, stove, and basic cooking tools. Hairdryers are available upon request at reception. Will be back again

Nothing

Staff were very accommodating with my request to preview the room and check-in early due to having a bad experience with the previous accommodation. Daily housekeeping is provided, and staff can be reached via WhatsApp and will respond in a prompt manner. Security is also available outside of the property once staff leave the premises providing additional security.

Lack of amenities such as a hairdryer

The staff were great, the rooms are cleaned daily. The pool is nice. And if there is an issue it is solved pretty quickly. All in all I loved staying at the place and would certainly stay again. I loved that it had a drinking water machine that can be hot or cold, and they replace it each time. The kitchen is very very well equipped and the cleaners clean it daily too.

If anything I would maybe add an airfrier or microwave - but not critical