HAKUBA76

L'extrême gentillesse des proprietaires

None.

I had an extremely unpleasant experience at Hakuba76 in Sanosaka and would strongly advise others to avoid this place. The hostel's in the middle of nowhere with no nearby food options, restaurants, or convenience stores. Public transport access is limited, which makes getting around unnecessarily difficult. The accommodation itself is also far below standard. The dorm room was overcrowded with around 16 beds and only one tiny bar fridge to share. The bed frames are cheap and flimsy, making loud noises with even the slightest movement. The mattress is extremely thin - you can feel the metal frame underneath pressing into your back. The blanket and pillow provided are also far too thin for winter conditions, making it difficult to stay warm at night. However, the most concerning part of my stay was the behaviour of the staff. During the night, another guest in the dorm was snoring extremely loudly, making it impossible to sleep. I quietly moved to the common area to rest. In the middle of the night, the owner’s mother came in, physically touched and pushed me without consent, turned on all the lights, and started shouting aggressively. She then forcefully turned off the air conditioning directly above me while I was trying to rest. Another staff member who was also sleeping on a sofa downstairs was woken up in the same rude and aggressive manner. The owner later apologised and said it was because the living room is a “common area” and not for sleeping — but this raises the question: what are guests supposed to do in the middle of the night when the dorm is uninhabitable? There was no effort to offer a solution or help resolve the situation. After initially apologising, the management later denied the entire incident to Booking.com and refused to provide any refund, even though I only stayed one night. I highly recommend staying in the Tsugaike area instead, it has far better food options, easier transport, and a much more enjoyable experience overall.

The environment was pretty good like any hostel

The beds are literally a joke.. not to be fussy in a hostel but honestly I booked a week and literally couldn't stay the whole time I had to leave. And instead of like accommodating something else or even refunding the remaining days they didn't seem to care at all I was leaving because their beds were terrible.. they also don't keep the heating on so it's usually freezing there.

The staff were amazing! Alan and his Mum took great care of us- made us breakfast and dinner and drove us to and from the slopes!

It's a little difficult to get to places to go out for dinner/drinks and ubers are expensive, so factor that into your budget :)

设施齐备，干燥室，健身房（游戏娱乐室），卫生间，洗衣间，洗澡间（男女分开）都非常好；出行方便，附近的雪场都会接送；早餐非常好，每天都吃很饱！房间也挺大，放行李很方便。

老闆Allan非常nice熱情 老闆媽媽如親人般溫暖照顧 有一天我包包護照丟在旅館 幸好有媽媽幫忙保管 非常讓人安心住宿的旅館 早上8:30準時免費接送到滑大雪場 早餐也很豐富營養 老闆Allan是山東老鄉 說中文溝通都沒有問題 非常感謝你們5天照顧 我們會找時間再來看看你們 台灣人留

沒有缺點 非常注意衛生 讓人非常放心

It was a cute hostel, ran by seems like a family, very friendly and accommodating. They have great breakfast selection every morning, you can reserve for dinner which we did for 2/5 nights that we were there, both dishes were amazing and homemade. They have a good drop off/pick up service for guests going to and from the ski resorts. Shared bathrooms were always clean with plenty of toiletries available for guest to use. Gym is a plus, they have a really good set up for a small gym. They are located across one of the ski resorts which was only a 5 min walk from the hostel and a bus stop across the road which was really convenient. Over all a great 1st hostel experience, would stay again!

Slightly far from where the shops and festivities are but we honestly ended up liking it as it was quiet and not too much going on outside. Bus and drop off/pick up service came in handy.

朝食が美味しかった

ベッドが良くなかった。 腰が痛くなった。