Luxury Private Villa Taj Sofia & Spa

Very good

The breakfast was amazing ! Younis was very helpful And always willing to accommodate any request . The staff were all very friendly and the cleaning service was such a bonus ! Would def recommend it

Nothing ! Everything was perfect

Esta casa é um exelente preço qualidade. Muito limpo e espaçosa. O que mais faz diferença na estadia é a simpatia de todo o staff. Éramos um grupo muito grande e mesmo assim correu tudo na perfeição. Toda a gente adorou. Nunca ouvimos um ‘não’ do staff. E sempre com um sorriso na cara. Tudo era possível. Um excelente serviço de concierge. Desde suttles a organização de jantares. Aconselho muito o jantar na vila . A comida era óptima e muito em conta. Toda a equipa responsável pelas refeições da vila eram espetaculares. Foi uma estadia memorável! Muito obrigada a toda a equipa em especial ao Hicham e Younes. Sem eles nada teria sido possível.

Gostamos de tudo

Tutto, soprattutto la capacità del titolare e del manager nel risolvere qualsiasi richiesta, anche last minute.

The team made a real effort to make our stay special, particularly for my mum’s 60th birthday. The decorations (which we paid for) were beautifully done and the cake was arranged seamlessly. The spa facilities were a highlight – the massages were excellent and the hammam was lovely. Staff were polite and responsive throughout, and small requests (like providing a high chair) were handled quickly. Early check-in was also appreciated.

The main issue was housekeeping. The listing suggested daily cleaning, but this was not the case in practice. The same staff member appeared to be responsible for both cooking and cleaning, which made it difficult for cleaning to be done consistently. There was also no microwave, which made reheating food difficult as the oven was not practical for this. Flies were a noticeable issue, both indoors (including the living area) and outdoors, especially during mealtimes. While this may be a regional issue, it did affect comfort. Simple measures such as table fans during meals (which help keep flies away), food covers, or fly traps/zappers placed near dining areas would make a significant difference.

Everyone at the villa was extremely accommodating and friendly. I hosted a women's retreat and all of the women felt safe and comfortable at all moments. We appreciated all of the little details to make our stay as smooth as possible- everyone went above and beyond. We interacted with Younes and Muhammad the most, every day, and we were always greeted with a smile and openness to help. This ranged from setting up movie night outside, advice with spa treatments, organising breakfast times around our activities and feeling safe and secure everynight with Muhammad the security man outside- setting up fires and greeting us when arriving in taxi's. These extra moments are what made this retreat such an unforgettable experience. The villa itself is a stunning property and cannot be faulted. But it is the family like atmosphere that makes this a 5* property and somewhere I will always recommend others book for their Marrakech stay.

Nothing to say here as if we had any small hiccups it was always happily sorted- a quick message or a check in would resolve any issues smoothly and quickly- perfect for large family celebrations or in my case, hosting a women's retreat- where smooth organisation and good communication is essential (I asked many many questions constantly and always received a helpful response).

Très belle villa personnel au top très accueillant et au service des personnes bon séjour en famille merci encore .

I had an incredible stay at this stunning villa in the heart of Marrakech. From the moment we arrived, we were welcomed warmly by the attentive staff, who ensured every need was met. The rooms were spectacular, beautifully designed, and offered a perfect blend of luxury and comfort. The chef prepared delicious meals that delighted our taste buds, and the jacuzzi experience was simply magnificent. Our kids absolutely loved the pool and the garden, and the spa facilities were top-notch. The sauna, hammam, and massages provided by the professional team were the cherry on top. It was truly an amazing experience for our entire group. Highly recommended!

We had an unforgettable stay at this luxurious villa, which truly felt like a palace. The traditional Moroccan architecture added so much charm, and the beautiful jacuzzi was a highlight, especially during the chilly weather. We enjoyed a fantastic dinner prepared by the in-house chef right by the pool, which was absolutely delicious. The rooms were spacious and comfortable, and the staff was incredibly helpful and attentive, ensuring that everything was spotless and just right. We absolutely loved our experience and can’t wait to return!