Microtel Inn & Suites by Wyndham - Penn Yan

Situé en plein centre-ville, pas loin de toutes commodites. Les chambres sont standards sans grand cachet mais pratiques.

Les petit déjeuners, si vous n arrivez pas à 8h, il n y a plus rien! Tout est industriel et rien n est frais… mais c est le cas de beaucoup d hotel des us. 😰

Convenient

The rooms are clean for the most part. No stains on the beds. Lots of towels. One staff member was super friendly and I appreciated it.

Staff and guests were rude. Pool was small and cloudy. Bathroom was poorly lit. Breakfast was nothing to write home about. Was not informed that any thing would be held off my card just told they needed a card on file. The rudeness was disgusting though and I'd never in life go back. I've never felt more out of place.

The tub/shower had black mold. No hook on back of door to hang your towel. Lighting in bathroom was no brighter than a night light. Had to request toilet paper and got a used roll. Went for breakfast at 9am and all that was left was cereal and no cream cheese for bagels. It was not worth 700+ for 2 nights. Will never stay at a Wyndham again.

See above

Good location.

Hotel is frequently used by out-of-town construction workers during the week, a captive audience given the circumstances, so it appears that this location is not trying very hard to please its other customers, I have stayed here at 5 times during the past 18 months and have seen a continuous decline in premises and service every time. The physical condition of the rooms, for example, needs attention, for example, with unattended-to wear and physical damage in most of the rooms. There also appears to be a frequent turnover of front-desk staff and current employees don't appear to be trained or motivated to provide customer service. Two examples from this week's stay: (1) No tissues in room (empty holder in bathroom). I asked front desk to provide me with a box and was told that they currently did not have any tissues on the premises; (2) when I checked in, front desk person was so absorbed in training new staff that she painfully explained every step in the check-in to the new employee, disregarding me and turning what should be a two-minute process into ten minutes. She then persistently insisted that I sign a waiver for the pool even though I told her I had no intention of using the pool.

Schönes modernes Hotel Ruhige Zimmer und bequeme Betten Gutes Frühstück an den ersten 2 Tagen

Bei 4 Übernachtungen wurde leider kein einziges Mal das Zimmer gereinigt, nicht einmal der Müll abgeholt (trotz Nachfrage am 3. Tag) - es wurde vergessen. An den letzten 2 Tagen war irgendwie keiner für das Frühstück zuständig und das Buffet war schon um 8:30 so gut wie leer. Das hat uns für den Preis doch etwas enttäuscht.

I liked the location close to down town penn yan, easy to find

That the 4 days that we were there our room was not cleaned had to ask for clean towels every day and toilet paper. Had dirty wet towels sit on our bathroom floor and full garbages and unchanged bedding for the price that was not except able. We asked every day when our room was going to be cleaned and even told them when we were going to be gone and that we had a pile of wet towels in our bathroom on the floor.

Cleaning and towel replacement were terrible

Nichts besonderes.

Das Personal an der Rezeption war mit der Aufgabe sichtlich überfordert. Bei unserer Ankunft kurz nach 22:00 musste erst gecheckt werden, ob das Zimmer "schon" fertig ist... Das Frühstück war eher bescheiden.