Bicester Hotel, Golf & Spa

Great location for our trip. Facilities.

Cleaners failed to take rubbish out of room after first night. Empty bottles/cans on window cill of communal area leading to room. Transformer and cables running around walls and through a window - looked a little like a building site. Breakfast hot food not hot enough.

Food was excellent in the bar, restaurant and the breakfast. Spa facilities were great and the treatment were excellent.

Room was a little tired and we tried to get room service but no one answered so had to go down to the bar.

Room is spacious, good staff. Clean environment. Spa and facilities were awesome really enjoyed.

Nice condition, lovely large room.

A bit cold when we arrived. Reception staff tried to charge me for our child staying in our room. When I showed them the writing in green showing that it was free I was told somewhere on the Booking.com website it definitely said there was an extra charge. I had to continue to show the booking screen and read it out again. Eventually the receptionist said she would check with management, then she said she would honour the rate. Not the first impression we should have had.

Easy to find , well located and plenty parking

Only being able to access the spa until 12 on departure day

The spa area and staff were friendly

The food was not tasty at all very blunt and expensive for nothing waste of 38 pounds for steak and burger costing 24 pounds All dishes from bar and restaurant were the same not tasty at all Breakfast was okay though

Great for visiting both Bicester and Oxford Comfortable bed and quiet at night.

As a few have said the bedrooms and corridors need refurbishing. Although it was hoovered, the bedroom carpet carried some tales of a lifetime of visitors. The staff did its best, and consisted largely of younger people who I imagine are studying nearby. That’s fine - they were lovely, but we saw little in the way of effective leadership across the board. Just simple things like knowing which table your guests are sitting at if they are having lunch outside would have stopped the three serving staff having to repeatedly ask people on the terrace if they had ordered food and was what they were holding, it. Lastly, we were there for two nights attending a show, and the normal brasserie breakfast space was being used for exhibitors so the first breakfast was in the restaurant. It was a buffet and very makeshift with tables of food right by the entrance so there was a fair bit of congestion. What with the toast station next to the slowest coffee machine in the world, you had to time your run perfectly to avoid standing in a queue or being disappointed when the coffee machine ran out of water or milk or needed the drip tray emptying. Breakfast in the usual place the next day was much better. We paid over £250 per night for our room, off season, and so I would say the hotel is overpriced.