Stayrealm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.9 / 10 Guest Rating

Hotel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont, Carcassonne, fr

Hotel de la Cité Carcassonne - MGallery Collection - main view

About the Property

Medieval Charm and Modern Luxury

Gardens and Pool with Basilica Views
Enjoy the serene gardens and outdoor pool offering stunning views of Saint Nazaire Basilica at Hotel de la Cite Carcassonne.

Culinary Delights and Michelin-starred Dining
Indulge in homemade pastries for breakfast, savor regional dishes in the brasserie, or dine at the Michelin-starred Barbacane restaurant. Don't miss out on the garden bar offering tapas with a view of the ramparts during summer.

Convenience and Services
With a 24-hour reception, shuttle service, and valet parking, your comfort is our priority. Explore wine tasting options and river cruises or simply relax in the classic or Provencal-style guest rooms with modern amenities.

Book now to experience the perfect blend of history and luxury at Hotel de la Cite Carcassonne - MGallery Collection.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent1419 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the beautiful location.

Categories

Cleanliness8.4
Service9.3
Location9.4
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage8.9
Overall Experience9.3

Select topics to read reviews

M
MarionfrFR
Verified booking
couple
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

9.0
Helpful?
A
AmandagbGB
Verified booking
couple
Standard Room
Stayed in Apr 17, 2026

"Great stay in an extremely historic city"

10.0

Magical location just inside the old city walls. We arrived by car and parking was brilliant. It really was a 2 minute walk through the city walls but equally easy to be driven to the hotel with our luggage

Liked it all

Helpful?
N
NinasgSG
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0
Helpful?
B
BriangbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"We had a great short stay in beautiful Carcassonne"

10.0

A fantastic building in a wonderful location

Drinks were a bit expensive

Helpful?
J
JohnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Exceptional"

10.0

Everything and we were upgraded to a suite. Great staff completely professional. A once in a lifetime experience.

Nothing

Helpful?
V
VitorbrBR
Verified booking
extended_group
Standard Room
Stayed in Apr 12, 2026

"Exceptional"

10.0

Maravilhosa Explendida

Fica lá é caro É um hotel 5 Estrelas, não é para qualquer um. Mas não é algo que não gostei e sim uma constatação

Helpful?
A
AhmedgbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Absolutely fabulous"

10.0

I don’t normally write reviews, but I feel I just have to to congratulate this hotel and the management team for an outstanding visit our family (2 adults 3 kids) has just returned from. The hotel is simply beautiful and the location is fantastic for carcassone old town, inside the citadel. But most of all the care and attention of the service staff is second to none. We had two rooms and we had a small issue with one of the rooms which I mentioned to the reception desk. Within minutes the problem was resolved thanks to the wonderful staff.

There is nothing to not like!

Helpful?
H
HaralddeDE
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Good"

6.0
Helpful?
A
AndreagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 5, 2026

"I stayed two nights. I found the setting and ambience to be excellent."

10.0

Unique. High quality. Great views.

Helpful?
L
LlopisesES
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Excellent"

8.0

la ubicacion

por ser un 5 estrellas un poco justo de info al cliente, ni mapa de la zona etc..

Helpful?
Previous
Next
67
8
910