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8.9 / 10 Guest Rating

Hotel de la Cité Carcassonne - MGallery Collection

Place Auguste Pierre Pont, Carcassonne, fr

Hotel de la Cité Carcassonne - MGallery Collection - main view

About the Property

Medieval Charm and Modern Luxury

Gardens and Pool with Basilica Views
Enjoy the serene gardens and outdoor pool offering stunning views of Saint Nazaire Basilica at Hotel de la Cite Carcassonne.

Culinary Delights and Michelin-starred Dining
Indulge in homemade pastries for breakfast, savor regional dishes in the brasserie, or dine at the Michelin-starred Barbacane restaurant. Don't miss out on the garden bar offering tapas with a view of the ramparts during summer.

Convenience and Services
With a 24-hour reception, shuttle service, and valet parking, your comfort is our priority. Explore wine tasting options and river cruises or simply relax in the classic or Provencal-style guest rooms with modern amenities.

Book now to experience the perfect blend of history and luxury at Hotel de la Cite Carcassonne - MGallery Collection.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent1419 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the beautiful location.

Categories

Cleanliness8.4
Service9.3
Location9.4
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage8.9
Overall Experience9.3

Select topics to read reviews

C
CharlesusUS
Verified booking
couple
Standard Room
Stayed in Apr 29, 2026

"Excellent worth every cent."

10.0

Everything. A beautiful old building, helpful staff, comfortable bed, lovely view from the room. Valet service to and from parking.

Helpful?
S
StephanieusUS
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

9.0
Helpful?
G
GiacomousUS
Verified booking
couple
Standard Room
Stayed in Apr 26, 2026

"Exceptional"

10.0
Helpful?
F
FadildeDE
Verified booking
couple
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0
Helpful?
S
StanilsavuaUA
Verified booking
extended_group
Standard Room
Stayed in Apr 22, 2026

"Good"

4.0

месторасположение трансфер интерьер

не работал кондиционер при температуре 28 на улице, не компетентность персонала в ресторане и на ресепшн

Helpful?
N
NinaskSK
Verified booking
family_with_children
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

10.0
Helpful?
P
PietrobrBR
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

9.0
Helpful?
A
alexandrebrBR
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Encantadora"

9.0

A história.

A maçaneta da porta do quarto

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Great hotel in a great location"

10.0

The hotel location, the historical trivia and the gardens are great

Food and drink prices are unreasonable as well as parking. No need to gouge.

Helpful?
E
ElizabethusUS
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Exceptional"

9.0
Helpful?