Extended Stay America Suites - Dallas - Las Colinas - Green Park Dr

Nothing to mention

No one at the desk at the check out time, breakfast is poor.

Jody the Manager very unprofessional

The location

Everything. We checked in, never received a proper greeting, building smelt like weed, etc. we were in town for an event and came back at almost midnight to find out the front staff didn’t work late and our building keys didn’t work. Lucky for us someone was coming in/out so we were able to get to our room. Never ever again will I stay somewhere for a better price.

The location was perfect, maybe 5 minutes from the place of business. The foyer is visually appealing.

Upon checking in and making payment, the true nature of the situation became overwhelmingly apparent. The unpleasant odors emanating from both buildings were quite distressing. Stepping outside, I observed individuals seated on the wall, while a group of workers were gathered in the parking lot, consuming alcoholic beverages while seated in lawn chairs. The entrance door to building two was inconveniently propped open with a rock, which I had to kick aside in order to enter. The hallways, similar to those in building one, were characterized by a state of disrepair and evident uncleanliness. The unpleasant odors persisted, including the distinct smell of cannabis. Due to my medical condition, exposure to smoke exacerbates my symptoms. Upon finally reaching my room, I found it to be as clean as it could possibly be under the circumstances. I proceeded to thoroughly sanitize and disinfect the entire space using Clorox. It is important to note that the establishment is situated in close proximity to a railway system, which attracts individuals of questionable character and challenging circumstances. Overall, the deplorable and unhygienic conditions of this establishment render it unsuitable for solo travelers seeking a safe and comfortable lodging option. I kindly request that you reconsider all available alternatives before making a reservation at this establishment.