Qo'noq Tashkent Airport Hotel Sleep Lounge & Showers, Terminal 2 - TRANSIT ONLY

COmfort and clean

Little bit noisy cuz the speaker

Nothing. I wasn't allowed to stay even though we had a boarding pass.

It was NOT clear when I booked that we needed to stay at the airport for a WEEK (when we were supposed to be visiting Tashkent) and not leave in order to use the reservation.

Замечательный отель!

The initial price of the room was quoted at USD 108. I booked the room for my brother and contacted the hotel via their official WhatsApp number to arrange payment by card online. During this communication, the staff member handling the booking doubled the price. When I questioned this, he provided a breakdown of costs to justify the increase. As I had limited time, I assumed the explanation might be valid and proceeded. Later that same day, the management informed me that their staff member had acted fraudulently and had intentionally attempted to overcharge me. While I appreciate that the issue was eventually identified through internal monitoring, the way it has been handled since then has been highly unprofessional. I initially requested that the excess amount be refunded in cash to my brother, but I was told that taxes would be deducted. I find this unacceptable, as I should not be responsible for any deductions related to fraudulent actions committed by the company’s staff. The company should bear full responsibility for the incident. We then agreed that the refund would be transferred to my bank account. However, from 9 May to 15 May, I have still not received the refund. I am from Canada and currently work in Uzbekistan at an international engineering firm, and I hold a local Uzbek bank account. Domestic bank transfers typically do not take this long; such transactions are normally processed promptly. Most concerning is the complete lack of communication from the company. I have not received any phone call, or apology regarding this issue. This level of service is extremely disappointing and does not meet basic professional standards.

nichts

Sehr kleine Zimmer mit keinerlei Sanitäreinrichtung zu einem total überzogenen Preis