MIA Residence - Entire Studio apartment - City View - London - Next to Ealing Broadway Station

Booked and paid for two rooms. Landlord called me to explain only one room was available and that he would refund me the cost of the second room. It's been weeks, he's now ignoring my messages. Disgraceful scammer. Avoid.

Location

Serious Health and safety concerns from arrival. Out door external door did not lock! Anyone could get in the building. There was gloves and plastic covering the smoke alarms and sprinklers and carbon monoxide detector that we couldn't reach to remove. This was so concerning ! The pillow had some sort of old blood stain on it, absolutely disgusting. The mattress had collapsed was clearly old and substandard. There was a towel under the sheet, I question if the sheets were clean and chose to use our towels to sleep on rather than lie directly on the sheet. There was bobbles and threads showing on the mattress. The shower was cold The water in the bathroom was cold and a kettle had to be boiled to have a wash when the shower went cold. There was general dust throughout the living room area and bed and window fills and skirtings The chest of draws was tried and paint had Chipped away The lamp was stained and did not turn on There was stains and strange marks on the radiator We would have stayed else where had we had the funds to move.

I didn’t like anything about the property as they cancelled my booking an hour before i arrived without telling me after i had it booked for over 6 months in advance

If i hadn’t of asked them if we could leave our bags there earlier than check in time i wouldn’t of known they cancelled the room till i turned up. We travelled 4 hours on the train to see oasis at wembley so obv the hotel took a higher price for the room and left us stranded with nowhere to stay an hotel prices more than trebled in london. When i asked for a refund they said they will process it but never did and then just ignored me.

niets

alles