Zimbali Suites 212, Zimbali Estate

The apartment that I actually booked. The room was spacious and supplied all essentials.

We had to travel a few hours to reach the location. Thus, we were tired and ready to retire for the evening. It took us 2.5 hours to get access codes and to get through security guards at the gate. (Codes were not provided via our online reservation). The security guard had to contact the property owner, who then contacted us, and the waiting game began. Each entry was inconvenient and each time the process was different. Some guards wanted more identification, some needed to scan more frequently, etc. No one explained that residents had to travel nearly a mile+ to enter the property. Then exit at another gate to exit the property. It really feels like we were in prison and needed to ask for permission to come and go. The private beach access was through "the woods". NO SWIMMING ALLOWED! The first night was spent in a room of lesser value than booked due to "overbooking". Instead of a refund of the difference, we were offered a "box of chocolates" SMH. Just not the experience that I was expecting.

The unit is properly maintained and very modern

Privacy, peace and the beauty

Nothing

Truly a great location with an amazing veiw to the sea n overall surroundings feels like an eden n we were Adam n Eve. The apartment was clean together with the sheets. Checkin was seamless including access to the estate with friendly guards n staff. Dinner at The Cooper was 1st class 🤞🏽

N/A

The staff is friendly and helpful, the best holiday place ever with beautiful facilities,200/100

We struggled to gain access at the gate, the pass code was not given to us prior we had to wait at the gate for almost an hour