Arsulana Eco Lodge & Spa

Completely immersed into the lush jungle, we enjoyed our stay so much! The property itself and the lodge are so beautiful and tasteful. The staff was lovely and made us feel very welcome.

The selection of food was somewhat limited but fine for a couple of days stay.

I like everything: room with small waterfall and nobody around, the food was amazing, friendly staff

The location was amazing, set in the middle of the jungle, with fragrant trees and by the river. The property is beautifully appointed and the hotel is very tastefully done. The menu is limited but the hotel manager was happy to accommodate any special requests which we appreciated. Aberdeen waterfall is not to be missed, but be prepared to do hundreds of steps inside the jungle and come back up! So good exercise! I would recommend 3 days or longer before hitting Kandy or the south.

The rooms were not automatically cleaned on day 1, we had to ask for replenishment of towels, water and shower gels.

A stunning lodge in an amazing place. Ashley welcomed us and made us feel totally at home, the service and the food was really great. We went rafting and had an wonderful time.

Nothing

WOW WOW WOW! I'm not sure if words can really express how special this place is! Stunning location, fantastic service and a real once in a lifetime experience. From waterfall swimming, to trekking Adams Peak, white water rafting and an AMAZING spa, the staff were exemplary from start to finish. The rooms and the resort are spotless, and unbelievably beautiful. The food was superb, nothing was too much trouble amd we had a fantastic time. Thank you Arsulana!

There is nothing to dislike here. However, if you have limited mobility, I would recommend staying in the main house.

Beautiful surroundings. Very nice room . wonderful massage. Friendly staff.

The bed was abit hard, the food was not very traditional, and expensive.

A beautiful place in the jungle.

The only thing that upset me was the restaurant prices, considering that there are no other options nearby, there are not really wide options for dinner and it gets quite expensive

The property is absolutely stunning, it’s nestled away in the rainforest on the riverside surrounded by plants, trees and wildlife. It is difficult to get to but it’s worth the journey. The resort is incredibly tasteful - the architecture, furniture and decor are of the highest quality. The rooms were spacious with very comfy beds. The two female waitresses were so smiley and lovely, they made our stay.

This hotel has so much potential but is unfortunately let down by the poor management and awful food. We arrived at 930pm and were shown to the room by the waitresses. We never met the hotel manager (Ashley) but saw him on the sofa watching TV, we only met him when we couldn’t sleep due to noise in the room above and he came to our room. We later found out he’s meant to greet all new guests, tell them about the facilities and the nearby sights and walking trails to get to the waterfall. We asked the waitresses about walking trails but they were unable to advise, we ended up walking in the rainforest with no guidance and getting attacked by leeches. Rather than asking the guests to not play music, Ashley said he would move us to a quieter room by the river for no extra charge, he got the room ready and the staff helped us move our belongings. It’s always a shame in such peaceful locations where you go to relax and don’t expect noise! The main reason we had a poor experience at this resort is due to an inappropriate massage. My partner and I talked to Ashley and told him what happened and he did not deal with adequately. He spoke to the masseur and said he would monitor him, he also said there are two sides to every story and blamed the masseurs limited English. When we checked out Ashley said he decided not to charge for the massage as a kind gesture, in our opinion this is the least they could’ve done. The incident completely ruined our final evening. Ashley wanted to charge us for a 30 minute massage the day before and kept repeating there are two sides to the story. I would avoid the massage services especially if you’re a woman. We were so disappointed with the food, breakfast was fine but the a la carte menu for lunch and dinner was disgusting. Nothing tasted fresh, there was very little effort made in the cooking, sauces were definitely readymade and put in small bowls.