Sino House Phuket Hotel - SHA Plus

Staff were great. Location was perfect.

Ok the staff were very friendly and approachable one staff member went above and beyond with his kindness I think his name was suong. His shifts started at 2pm he was amazing,kind and helpful. The location was perfect walking distance to main streets like Thalang Rd only 6 minute walk. The hotel grounds were clean and kept tidy. We had two rooms 217 and 218 both rooms were large. But the bathrooms were full of mould. I did not want to shower in this room. I wore thongs in shower and slipped over I was only trying to avoid the mould. The other room we booked was the same.Ok the bedding underlay on the bed in room 217 was disgusting it was stained like really stained as per photos. Normally we would not check but both rooms had a fold out lounge, which my mum slept in the bed and my daughter slept on lounge sofa lounge we asked for bedding linen for this but they said no as they did not have enough. So the next day we asked again they gave us a sheet and said we needed to pay for the cleaning of sheet. I told them the room is advertised as a queen bed and a sofa bed. They agreed on sheet only without charge. So my mum used towels to put over her as underlay was wrong in so many ways . This is why I gave the room a one star

comodità vicino a tutto

Rooms are very spacious and comfortable.

More variety for the breakfast would have been better.

Emplacement au centre de la vieille ville Grande chambre

Petit dej dans la chambre a commander la veille

Super hôtel très bien placé à 10mn d'old town