Paradisus by Meliá Los Cabos - Adults Only - All Inclusive

The Staff were all amazing, friendly and happy - very attentive. The breakfast buffet at Malva was awesome, especially the omelets. Both pools were lovely - but much preferred the smaller Reserve Pool - it made the vacation. The Food Truck for lunch was great food. The Asian restaurant and the Ginger Bar were lots of fun and the food was good. I loved the gardens of the resort and the beautiful views from the pools and Ginger Bar. Everything was clean and attended. The pool staff worked extremely hard to ensure everyone had a drink and had fun! The mini bar was great in the room and so was the fact that the TV has Comcast so you could cast Netflix etc... from your iphone.

We rejected the first 2 rooms in building 5 as they smelt terrible, like a mix of pesticide and mold. The showers were not clean enough either. The 3rd room in building number 2 was great - however upon closer inspection although VERY clean, there was evidence that it needed to be updated, especially the bathroom - which had terrible lighting and water damaged wood/base boards. It just seemed like the room was tired, the trash can was damaged and chips in the paint floor - it needed a little facelift in some areas. The curtain over the wardrobe had mold on the bottom of it. The aircon was a little noisy and freezing. The Italian restaurant was just OK - one pasta was good, one terrible. The anti-pasta at start was nice.

The Reserve was exactly what I needed. It’s a quiet escape. It’s not over programmed with activities but you can set yourself up for that if you want.

There was a faint sewage order that would only be noticeable in the bathroom or walking some of the interior water ways.

The food was delicious, however I have food allergies and there weren't too many options for someone with fish allergies. Other than that everything was amazing. Staff was super friendly, Juveninto (sp?) our personal butler was amazing!

Food choices can be a little better, options for people with food allergies. More entertainment, nightly shows or performances. Transportation from the airport...

The staff was really friendly and always willing to help.

You guys need bigger bars TVs on the bar to swim up bar needs TVs so people can watch their favorite games or their favorite music videos. Also the pool closest too early we've been in other resorts or they'll close that pool at 9:00 or 10:00.

We loved the detail and design put into the hotel. We loved the beach access & beach bar. The restaurants were delicious.

We felt the hotel was under staff in certain areas. The check-in process took way too long due to the lack of staff at the front. The same occurred at the swim up bar and restaurants. The constant waiting rained our experience. We also felt with the quality of hotel that there would be better options than bottom shelf. We are in Mexico and only had two tequilas to choose from.

For the most part, staff was really friendly, accommodating and knowledgeable. .

There definitely were some bad apples in the bunch esp the guy at the beach who's job was to provide drink services and he was VERY RUDE. I cannot remember his name and don't wanna say the wrong name because his coworker was VERY nice. Also, for the price of this resort, it's DEFINITELY not worth it. Food was HORRIBLE. I had more bad meals than good. I was VERY disappointed with that. They also need more of a variety of foods. I know I'm in Mexico, but I'm taco'ed OUT. I don't wanna see another taco, nacho, or tortilla. I don't even want chiptole for at least 3 months. Also, I paid almost $2k for an ocean view room and it was GROSSLY misrepresented. It was more of a garden view room with the ocean way off in the background to the right, when I leaned over my balcony. It was also obstructed by trees. When I went to complain, I was advised that as long as you have a partial view, which btw wasn't in the description of the room, and can lean over your balcony and see the ocean, then you have a ocean view. I would advise no one to purchase an ocean view because there is no guarantee that your room will at least have a "reasonable" obstruction free view of the beach. I went with 18 people on a group trip and every single person had an issue with their rooms and/or a RUDE interaction with a staffer. This place is by no means luxury. It's mid at best. I've been to less expensive resorts, had great food, beautiful rooms as advertised and not a single issue with staff. So don't let the "luxury" or "ocean view" description fool you. IT'S NOT WORTH THE MONEY