Cape Town City Aparthotel

Room was bigger than expected.

Stained sleeper couch. Not enough bedding or blankets. Aircon not working. Bed screeched so loud and was uncomfortable on one side. And I was mortified by the insects inside the duvet cover and one was crawling on pillow- filled with blood! Host does not respond to messages and phone goes to voicemail.

We arrived st apartment it was disgusting... kitchen was dirty, trampled coackroaches on the floors, bed lice on the bed and headboard, no bedding in the room and room what were we suppose to sleep on? It was untidy as though someone stayed there left and no one cleaned unit after. Most disgusting accomodation I have ever seen.... I would prefer a refund we did not even stay at the unit. We arrived looked through place and and left again with a few minutes as place was very unsanitized and very poor cleanliness standards. I would NOT RECOMMEND to book here...I also have recieved zero communication with host even after they recieved my msgs about disgusting unit amd refund as we didn't stay... Pics attached... Regards Rania

Everything was disgusting and untidy or dirty....

Nothing Bed was full of lice I was disgusted

It was disgusting and the place was not clean

It was situated near v & a waterfront

We did not have any contact with the owner... Aircon remote did not work.. We had no one to speak to should we have any problems... Also there were cockroaches... Will not go back

There was full of bed bugs on the bed and pillows we had to vacate the property at 1am …a disgusting and horrid experience

Totally unclean

The view

The bedding

Clean Aesthetically pleasing Nearer to a lot of facilities Property had almost everything

Nothing

The room is actually pretty nice,it's great for a quick in and out. I loved the Wink cafe and their staff they are very friendly and welcoming. Their buffet breakfast was absolutely value for money and highly recommended. The place was neat and clean, it has a towel warmer, which is nice and the shower's pressure was really good.

We did not know exactly where the place was, and although the owner stated that they were happy to assist, their phone went to voice mail. We asked for directions and eventually came right. There is no indication on where to park, seeing that it is privately managed, no one can assist you but the owner, which couldn't be reached. In fact, the owner still, more than 24 hours later, has not responded to my WhatsApps or phone call. There was no coffee or tea in the apartment, and the batteries of the aircon's remote were flat. There is not much of a view, but this wasn't a big deal. The lid of the soap in the bathroom was broken. There is no personal touch, it doesn't have to be expensive just in a working condition, it's not dirt cheap, so you have expect some level of luxury. All and all for one night, I'd do it again but knowing that you must bring some luxuries with you. If the owner was reachable, it would have been even better.