Hotel Triton Sion - Near US Embassy - Hotel Near BKC

property was on a average

room was not clean , water not coming to bathroom , stain in all bathroom wall, breakfast was tore able

Excellent staff and very humble Owner

Size of the room and would have preferred room service!!

Hotel location is very good and rooms are pretty decent and clean.

Overall experience at the hotel was good except reception staff. Despite breakfast being included in the booking, it was not offered or communicated. One receptionist denied it, but another confirmed during checkout (after 5 days of stay) that it was included.

Breakfast - The hotel does not offer breakfast on-site; instead, they have partnered with an external restaurant to provide a limited selection. We are not permitted to request additional food, and the staff's behavior is unacceptable. They lack organization and discipline in their conduct. Regarding the location, we cannot bring our car close to the hotel due to the narrow and cramped lanes.

I would like to express my disappointment regarding my stay, which I had booked based on the photos shared on the booking.com website. Upon our arrival at the hotel, I was genuinely shocked by the room and the poor hospitality from the staff. I had requested an early check-in at 6 AM, coinciding with our arrival time, but the hotel initially denied us entry. They eventually allowed us to check in, but only under the condition that we would have to check out at 6 AM. When we saw the standard room, we found it to be very small and uncomfortable for a family. The air conditioning was inadequate. We attempted to cancel our booking within an hour, but they refused, claiming we had already confirmed with Booking.com, and they insisted we pay for one night's stay. Eventually, they offered us an executive room, and we temporarily agreed to move there. However, that same evening, we relocated to a much better hotel (Swamiraj) for the same price, which offered superior facilities, excellent hospitality, and a higher ranking. Overall, I strongly urge Booking.com to remove this hotel from their listings, as it does not meet quality standards. I had an extremely negative experience with the staff, who exhibited the worst behavior. The hotel offers no value for money, and the staff are unfriendly and insincere. They are essentially deceiving customers. There are better hotel options available in the area. I will never recommend this hotel to anyone and would like to request a refund from Booking.com for my one-night stay.

Staff was good , Bathroom and water facility excellent

Room size was too small . Even it can not fit in criteria i guess.

As per price the room was very small and smell is coming . Not good for 4000rs.

I believe Sandeep is fantastic staff, a good worker and service man. He is an asset to the hotel. Thank him for his service and support.