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8.4 / 10 Guest Rating

Arkana 9 Suites by Grupo Amber

MX_PLAY012 Calle 42 MZ 131 LT6 # 6 Playa del Carmen, Quintana Roo, Mexico 77720 77710 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico, Playa del Carmen, mx

Arkana 9 Suites by Grupo Amber - main view

About the Property

Luxurious Accommodation
Arkana 9 Suites, a stylish 4-star hotel in Playa del Carmen, offers modern air-conditioned rooms with top-notch amenities like a coffee machine, fridge, and flat-screen TV.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or enjoy the sun on the terrace, perfect for soaking in the vibrant atmosphere of the city.

Convenient Location
Conveniently situated near Playacar Beach and ADO International Bus Station, Arkana 9 Suites is a short distance from Playa del Carmen's main attractions, making it an ideal choice for travelers seeking comfort and accessibility.

Book your stay at Arkana 9 Suites now for a memorable and enjoyable experience in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Outdoor pool
Sun terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent61 verified reviews
AI Summary

Guests highly rate the clean and well-equipped rooms and frequently praise the excellent staff responsiveness.

Categories

Cleanliness8.2
Service8.5
Location8.4
Room Quality8.4
Amenities8.4
Value for Money8.6
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

N
NogahilIL
Verified booking
group
Standard Room
Stayed in May 2, 2023

"just don’t come"

1.0

nothing

everything, noisy in the middle of building area, a bird which doesn’t stop making noises, far away from the center, terrible crew. just don’t even think of coming to this place.

Helpful?
L
LisacaCA
Verified booking
young couple
Standard Room
Stayed in Apr 10, 2023

"Beautiful stay."

9.0

It's a great location, with access to locals and cheap food. Not far from the beach. Great size room and peaceful stay. Very communicative with staff. I would stay here again anytime.

The fridge was leaking water, I'm guessing its due to the heat.

Helpful?
S
SamyfrFR
Verified booking
group
Standard Room
Stayed in Mar 28, 2023

"Very good"

8.0
Helpful?
L
LisacaCA
Verified booking
young couple
Standard Room
Stayed in Mar 21, 2023

"Superb"

9.0
Helpful?
F
FahiddeDE
Verified booking
group
Standard Room
Stayed in Mar 20, 2023

"Good"

7.0

not very clean, towels old with holes. first floor very bad, room upstairs good for the price.

Helpful?
V
VeronikailIL
Verified booking
solo traveller
Standard Room
Stayed in Feb 20, 2023

"Exceptional"

10.0
Helpful?
H
HernándezmxMX
Verified booking
young couple
Standard Room
Stayed in Feb 11, 2023

"Good"

6.0

Very good location, not so far from the 5th av and very centric, bed was absolutely confortable! Room was very spacious and comfy.

In the site pictures the rooms are with balcony or at least have a window next to the bed, in our case it didn’t, I asked the reason why and i was told the room with balcony was the master suite which was busy but in the description of the room, in the booking, there is no specifications about this. also there were some items very old like the chairs in the room and some dishes were dirty

Helpful?
M
MiriamseSE
Verified booking
with friends
Standard Room
Stayed in Jan 10, 2023

"Clean and valuable place to stay, would definitely book again!"

9.0

Clean, big apartment and the staff was super nice. All the essentials to cook a light meal and breakfast. We also loved the rooftop with attached pool!

Location is a bit far from the beach and all the happening. Water shut off for half a day, would have liked an update from the staff on what was going on.

Helpful?
J
JaimeusUS
Verified booking
family with young children
Standard Room
Stayed in Jan 5, 2023

"great stay , everything excellent"

10.0

location is great close to the beach and stores, very secure entry , beautiful pool on the top

nothing

Helpful?
M
MaireeeEE
Verified booking
family with young children
Standard Room
Stayed in Jan 4, 2023

"Disappointing"

4.0

the rooms were clean and nice and quite big . great pool area.

soooo depressing room. it was sooo dark inside .our place was on the first floor and no natural light and the lamps also were so poor. in the bedroom when i turned on the light , it blinked allmost 5 minutes, i thought im going to get seizure somekind 😆 . and what a view from the bedroom .. straight to neighbours toilet . there is a tv in a livingroom.but nobody knows how it works 🤣. wifi worked only in livingroom.

Helpful?