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8.4 / 10 Guest Rating

Arkana 9 Suites by Grupo Amber

MX_PLAY012 Calle 42 MZ 131 LT6 # 6 Playa del Carmen, Quintana Roo, Mexico 77720 77710 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico, Playa del Carmen, mx

Arkana 9 Suites by Grupo Amber - main view

About the Property

Luxurious Accommodation
Arkana 9 Suites, a stylish 4-star hotel in Playa del Carmen, offers modern air-conditioned rooms with top-notch amenities like a coffee machine, fridge, and flat-screen TV.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or enjoy the sun on the terrace, perfect for soaking in the vibrant atmosphere of the city.

Convenient Location
Conveniently situated near Playacar Beach and ADO International Bus Station, Arkana 9 Suites is a short distance from Playa del Carmen's main attractions, making it an ideal choice for travelers seeking comfort and accessibility.

Book your stay at Arkana 9 Suites now for a memorable and enjoyable experience in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Outdoor pool
Sun terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent61 verified reviews
AI Summary

Guests highly rate the clean and well-equipped rooms and frequently praise the excellent staff responsiveness.

Categories

Cleanliness8.2
Service8.5
Location8.4
Room Quality8.4
Amenities8.4
Value for Money8.6
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

E
ElainecaCA
Verified booking
couple
Standard Room
Stayed in Jul 2, 2025

"Exceptional"

10.0

Loved our stay here! Jae was so attentive and was always just a message away if we needed anything. The space was very clean, room was nice and dark for sleeping with a firm comfortable mattress. The area is very quiet, but just a 5 min walk from Soriana and Oxxo, and a quick walk down to 5th. The rooftop pool was awesome and kept very clean. We would love to stay here again!

Helpful?
P
PennygbGB
Verified booking
with friends
Standard Room
Stayed in Apr 22, 2025

"Superb"

9.0

Huge modern property with 2 bathrooms and 3 beds. Very comfortable and clean

A little far from anything. A walk to a local shop/ restaurants, which didn’t feel too safe at night

Helpful?
D
DenisfiFI
Verified booking
group
Standard Room
Stayed in Apr 6, 2025

"Superb"

9.0
Helpful?
T
TomgbGB
Verified booking
young couple
Standard Room
Stayed in Mar 30, 2025

"Very good"

8.0
Helpful?
D
DanielaauAU
Verified booking
young couple
Standard Room
Stayed in Mar 25, 2025

"Exceptional"

10.0
Helpful?
J
JasrajgbGB
Verified booking
solo traveller
Standard Room
Stayed in Feb 5, 2025

"Good, made better by Jae Noemie from Grupo Amber."

7.0

It was a comfortable place and served its purpose for the couple of weeks I was staying there. Jae Noemie was excellent throughout.

It could be noisy.

Helpful?
M
MarkusUS
Verified booking
review category business travellers
Standard Room
Stayed in Jan 27, 2025

"Excellent Stay."

9.0

Good stay. Everything was like the pictures. It was very spacious and had everything needed in the unit. It is located in a walkable area with many grocery stores and the beach, only a 15-minute walk. The wifi was superb! I had no issues working remotely or even live streaming / video calls around the pool and in the unit.

Just some construction noise around the neighborhood as it in the area of PDC where they are building up more units to match the demand. But it is not unbearable or a deal breaker. This was a fantastic unit.

Helpful?
M
MaríadkDK
Verified booking
group
Standard Room
Stayed in Jan 24, 2025

"Ok… I guess, not bad, not good either, looks better in photos."

6.0

Jae was nice and helped us settled in, area was ok walking distance to restaurants and everything. Beds were comfortable.

Rooms were very dark, one didn’t have a window and there was a service door without mosquito net that was broken, so we had to keep it closed with a chair. During the night there were some super bright lamps right outside the window of our room, which couldn’t be turned off and there were no darkening curtains, so the bedroom was basically brighter during the night than during the day.

Helpful?
N
NadiacaCA
Verified booking
young couple
Standard Room
Stayed in Jan 23, 2025

"Exceptional"

10.0
Helpful?
S
SherylusUS
Verified booking
family with young children
Standard Room
Stayed in Jan 20, 2025

"Superb"

9.0

Pool, hot water, comfort bed

Location seemed a bit far from things

Helpful?