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8.4 / 10 Guest Rating

Arkana 9 Suites by Grupo Amber

MX_PLAY012 Calle 42 MZ 131 LT6 # 6 Playa del Carmen, Quintana Roo, Mexico 77720 77710 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico, Playa del Carmen, mx

Arkana 9 Suites by Grupo Amber - main view

About the Property

Luxurious Accommodation
Arkana 9 Suites, a stylish 4-star hotel in Playa del Carmen, offers modern air-conditioned rooms with top-notch amenities like a coffee machine, fridge, and flat-screen TV.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or enjoy the sun on the terrace, perfect for soaking in the vibrant atmosphere of the city.

Convenient Location
Conveniently situated near Playacar Beach and ADO International Bus Station, Arkana 9 Suites is a short distance from Playa del Carmen's main attractions, making it an ideal choice for travelers seeking comfort and accessibility.

Book your stay at Arkana 9 Suites now for a memorable and enjoyable experience in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Outdoor pool
Sun terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent61 verified reviews
AI Summary

Guests highly rate the clean and well-equipped rooms and frequently praise the excellent staff responsiveness.

Categories

Cleanliness8.2
Service8.5
Location8.4
Room Quality8.4
Amenities8.4
Value for Money8.6
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

Y
YossiilIL
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Exceptional"

10.0
Helpful?
C
CamachocrCR
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Exceptional"

10.0
Helpful?
M
MarinefrFR
Verified booking
extended_group
Standard Room
Stayed in Jan 9, 2026

"Un séjour un peu amère..."

3.0

emplacement, rooftop

pas de lumière dans la salle de bain ! chambre humide et sans fenêtre ! pas de savon ni shampoing (réservoirs vides) ! piscine très froide. pas de thé, café ou possibilité de se faire une boisson chaude. Murs de la chambre avec traces...

Helpful?
F
FilloretadeDE
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

9.0
Helpful?
L
LeonorptPT
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Exceptional"

9.0

Tudo bom!

Helpful?
A
AuréliefrFR
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Exceptional"

9.0

Très pratique et bien équipé, arrivée autonome, bel espace commun, logement propre.

Un peu excentré, il manque un peu de luminosité dans l’appartement

Helpful?
G
Gerardo LozoyamxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2025

"Good"

1.0

Staff

They try to charge a towel for $900 arguing dirty towel, but it was not, we went to a laundry to clean it in order to avoid the charge. Be careful about extra charges, looks suspicious.

Helpful?
R
rodriguez vacacoCO
Verified booking
family_with_children
Standard Room
Stayed in Dec 26, 2025

"Exceptional"

10.0

El servicio y la limpieza

Helpful?
E
ElisabethnoNO
Verified booking
family_with_children
Standard Room
Stayed in Dec 11, 2025

"Exceptional"

10.0

Takterrassen er en deilig oase for morgen kaffe, slappe av på dagen eller se på stjernene om kvelden

Helpful?
S
ScarlettseSE
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"I stayed for 34 days and was very pleasead"

9.0

Close to shopping center, beach, food stores etc

Everything was good

Helpful?
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