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8.4 / 10 Guest Rating

Arkana 9 Suites by Grupo Amber

MX_PLAY012 Calle 42 MZ 131 LT6 # 6 Playa del Carmen, Quintana Roo, Mexico 77720 77710 Playa Del Carmen Quintana Roo Playa Del Carmen, Mexico, Playa del Carmen, mx

Arkana 9 Suites by Grupo Amber - main view

About the Property

Luxurious Accommodation
Arkana 9 Suites, a stylish 4-star hotel in Playa del Carmen, offers modern air-conditioned rooms with top-notch amenities like a coffee machine, fridge, and flat-screen TV.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or enjoy the sun on the terrace, perfect for soaking in the vibrant atmosphere of the city.

Convenient Location
Conveniently situated near Playacar Beach and ADO International Bus Station, Arkana 9 Suites is a short distance from Playa del Carmen's main attractions, making it an ideal choice for travelers seeking comfort and accessibility.

Book your stay at Arkana 9 Suites now for a memorable and enjoyable experience in Playa del Carmen!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Safety deposit box
Outdoor pool
Sun terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent61 verified reviews
AI Summary

Guests highly rate the clean and well-equipped rooms and frequently praise the excellent staff responsiveness.

Categories

Cleanliness8.2
Service8.5
Location8.4
Room Quality8.4
Amenities8.4
Value for Money8.6
Food and Beverage8.4
Overall Experience8.3

Select topics to read reviews

M
MarkgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Nov 27, 2025

"Lovely apartment"

8.0

Lovely apartment not far from 5th avenue

Once a week clean would prefer more

Helpful?
A
AngelachCH
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Este lugar ofrece todo lo necesario para desear repetir la visita. 👌"

9.0

La cercanía a la 5ta. Av. y a la playa.

Los bancos altos para desayunador son muy incomodos. Para mejor comodidad sería preferible una pequeña mesa con dos sillas.

Helpful?
R
RoxanefrFR
Verified booking
extended_group
Standard Room
Stayed in Nov 1, 2025

"Exceptional"

10.0

Le logement était très propre et très pratique

Il n’y avait pas de parking mais on pouvait se garer gratuitement dans la rue

Helpful?
W
WilliamusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 9, 2025

"Good"

5.0

It's a fairly decent place, but I lost water twice and hot water one day. Overall, it was a complete calamity. Supposedly, they have a new girl who might be able to straighten things out. I won't ever back because it took the new girl 5 days after the fact to come to check water. Luckily, there was a couple next door that managed to get the water back on.

Lack of management.

Helpful?
J
Juan PabloarAR
Verified booking
extended_group
Standard Room
Stayed in Sep 29, 2025

"Excepcional"

10.0

Instalaciones excelentes, tranquilidad para buen descanso, atención excelente

Nada, todo bien

Helpful?
L
LoveusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 2, 2025

"Very Good"

7.0
Helpful?
S
SadhillfrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Perfecto."

10.0

2 mois en parfaite sécurité et à proximité des commerces et de la plage. La personne en charge de l'hébergement est particulièrement réactive et souriante.

Helpful?
L
LauraesES
Verified booking
couple
Standard Room
Stayed in Aug 22, 2025

"Good"

5.0
Helpful?
R
RodriguezmxMX
Verified booking
couple
Standard Room
Stayed in Aug 21, 2025

"Fantastico lugar, excelente relación calidad precio."

10.0

El personal fue súper amable y resolvió todas mis dudas. El internet funcionó excelente durante toda la estancia. La cocina nos permitió cocinar y guardar alimentos con total comodidad, lo cual fue un gran plus. La alberca es un lugar muy cómodo y agradable para disfrutar en pareja. Sin duda, una experiencia que repetiría.

Todo excelente, nada malo durante mi estancia.

Helpful?
N
NexusmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"LUGAR EXCEPCIONAL"

10.0

La habitación es acogedora y con todo lo necesario para una estancia cómoda. La alberca privada fue perfecta para disfrutar del sol con total tranquilidad. El servicio del personal fue excelente y todo estaba muy limpio. Sin duda, volveré.

Todo perfecto

Helpful?