Ocho Rios Sandcastles A19

Non applicable.

No manual/guides or instructions for operation of devices, equipment or hot water for showers. No room service for 3 days only appeared after constant asking.

The property was well maintained.

Entrance to the beach closed early.

the place was nice clean

no complaints

The towels looked as if they were dirty/used, whuch probably could have been better if they were rewashed because I know they seen what I seen when they were folding them. The floor in the washroom always was really wet after a shower because the shower itself only have one door on it instead of two and no floor towel was given to use to wipe it up, this would have been better if we had a floor towel. There was no mop or broom left in the room so if you wasted or spilled something, it was challenging to clean it up.. The refrigerator was small and couldn't hold much so having to make store runs every two day was frustrating because we had to cook breakfast, lunch & dinner, I wanted to stay 10 days but I couldn't keep paying a taxi to take me to the supermarket every two days, this wouldn' have been so bad if we ate out much. The toliet was dirty & the bottom of toliet as well was dirty which was very disappointing. Majority of the issues were on the cleaning lady.

I liked the room/apartment. It was spacious, the bed was firm, very bright, nice balcony & furniture. When I did ask for cleaner towels, mop & broom, trash bags & bleach to clean the toliet, it was brought to me in a timely manner. The room looked exactly like the photos. With a few tweaks it would be perfect.

what breakfast

drinks were not included at pool bar

Location, nice and clean

Not enough towels

Good located, close to Ocho Rios Bay Beach. In general clean and good equipped apartment, adequate value for money.

Bedclothes seemed not fresh, unfortunately.