Laya Safari Resorts & Spa

The only thing going for this place is its staff. The restaurant staff and the chef were 10 out of 10. One night, there was a buffet that had a great selection of dishes. If it weren't for the staff and the location of the hotel, there would be no reason to stay here. One amazing experience was an elephant coming through the hotel grounds within metres of our rooms. The highlight of our stay. The views from our room to the ocean was perfect. To all the restaurant staff, especially the captain ( lady in charge) and the chef, thank you.

This is not a resort as it claims to be in the title. Half of the accommodation is closed down due to it being uninhabitable and needing major renovations. The other half of the hotel where we stayed was OK, although very tired and in need of major attention. When we arrived, we had to wait for our room to be made available, though we arrived very late in the afternoon. The poor quality towels in our room were wet, and we had to ask for them to be replaced. We approached the staff 3 times to have them replaced. The bed was large and comfortable. The TV reception was very bad, with a lot of the stations either fading in or out or having no signal. The bathroom had mould on the curtains, and the shower had no hot water for the time we were there. It's our fault as we couldn't be bothered approaching the housekeeping staff again. Some amenities claimed on the booking.com website are false and were not provided. I doubt it if booking.com or TripAdvisor has ever been to this place. The photos of the bathroom amenities are nothing like reality. One very small bottle of shampoo and body wash to serve two adults. We went to the bar for an afternoon drink. We were given an extensive drinks list, only to be told that only beer was available. The bar area itself lacks atmosphere. Went for a walk around the complex. The pool area was very nice, but question as to how often the pool tiles are scrubbed clean. There appeared to be no bar area operating around the pool. What there is are two run-down structures overrun by sand that look like they have not been used in years as a bar area. The cabana area was run down and falling apart in some areas. The spa was out of order and had been for sometime. See attached dirty hotel information sheet attached. Finally, housekeeping amounted to someone knocking on our door at nearly 6 pm. He replenished the toiletries and towels, only to leave the old towels behind in our living area. That is all they did.

Pool area was fantastic and location very close to safari park entrance - hotel provide a picnic breakfast which was appreciated.

Rooms were quite tired, windows needed cleaning. Although the food and service were great, the restaurant room lacked atmosphere.

The location is superior, and the staff are very enthusiastic. The bathtub doesn't seem to have hot water. The sound insulation in the rooms upstairs and downstairs is not very good.

My exhilarating trip to Sri Lanka was an incredible experience that will always remain in my memories. The pristine landscapes and beautiful nature of this country captured my heart. However, what made this trip even more special was our stay at Laya hotel. The staff were very friendly and accommodating, and also the place was very comfortable and quiet at night. We happened to be there during Sinhala and Tamil new year holiday, and we decided to stay an extra night to celebrate with them. We participated in their games and festivities, and it was a great new experience. We were even honored as special guests on the second night to stay in their brand new caravan. Special thanks to the hotel general manager (Mr.Wasantha) and his deputy (Mr.Dulaj) for their hospitality.

Nothing

View of the Hotel is wonderful, Right next to the ocean. Since we couldnt have breakfast, because Safari starts at 5am, they packed a lunch for us.

The Resort is very old. It looks beautiful on the pictures But if you look a little closer you will see that it really needs Renovation & clean up. The bathtub was dirty & the sofa was dirty. The chair on the balcony was broken as well. The only really great thing was that it was right next to the ocean, But when we arrived we had to find out that you‘re Not Even allowed to swim on there :(

I booked this hotel for our UK client who visited Sri Lanka. They enjoyed their time at Laya Hotel. Staff were friendly and helpful. Asya Tours Kalutara will recommend this hotel for further travellers

Lovely staff and beachfront location