Patong Palace Hotel - SHA Extra Plus

Staff very welcoming and always available. Clean and well presented atmosphere, pool sparkling every day. Position is close to every needs could be food medical or pleasure. 💯

Nice and quiet place, close to the beach, shops and restaurants. Large rooms, the biggest and most solid bed we found on our holidays, beautiful garden, you can't hear anything from the busy street. Very friendly, kind and helpful staff. Nothing negative to mention. Excellent value for money!

Lovely place. Beautiful garden and pool area. Nice restaurant. Breakfast is diverse and very tasty. Restaurant is a good place for dinner too. The only thing I can to complain that the room it self and especially bathroom needs an upgrade.

We had five rooms booked for 13 of us adults and children On our second night we were told we would have to move room the next morning as another guest had asked for our room . They told us what room we were moving to . ( all rooms are the same ) so we packed our stuff and put in one of the other rooms the next morning . We went out for the day as hotel had no electric all that day . In returning at 5 on we went to collect the key and were told we now couldn’t have that room as another guest had requested that room and our room wasn’t infact ready for us ! I made it clear that I was not happy as I had paid just as the others had and had booked these rooms months in advance . The lady was rude and found it funny . She then said we would be reimbursed for one night for one of the rooms and to go to reception the next day. When we did this we were then told no that wasn’t said it was 50per cent . I didn’t take any further as I found her very rude and aggressive in her manner . All in all the hotel is good and the cleaners etc very pleasant and kind but be prepared to be moved around we were not the only one this happened to Swimming pool lovely and breakfast ok

Once again the staff and also location, it was like living at home 😃🙏

Just had to wait a night for the room I booked but all was good