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6.8 / 10 Guest Rating

BORÉNA Hotel Boutique

Calle Quinta Avenida esquina con calle 40, Playa del Carmen, mx

BORÉNA Hotel Boutique - main view

About the Property

Luxurious Accommodations
Experience 5-star comfort at SILVERSANDS Hotel Boutique - 5Th Ave, where each guest room is elegantly furnished with modern amenities including air conditioning, flat-screen TV, and free toiletries. Some rooms even boast balconies with stunning city views.

Relaxation and Recreation
Unwind by the outdoor swimming pool or take a stroll to the private beach area for a day of sun and sand. Enjoy the convenience of free WiFi throughout the property and make use of the concierge services to enhance your stay.

Convenient Location
Situated just steps away from Playa del Carmen Beach and close to the city centre, our hotel offers easy access to top attractions. With a tour desk on-site and a paid airport shuttle service, exploring the area is hassle-free. Book your stay now for a truly unforgettable experience at SILVERSANDS Hotel Boutique - 5Th Ave.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

We inform you that you are required to pay the Environmental Sanitation Fee of 60 MXN per night at the reception. Daily housekeeping service is provided in the rooms. If guests request to skip the service, please note that a mandatory full cleaning will be carried out every two days in accordance with our hygiene standards. Free access to the adults-only beach club (Adult Only). A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good120 verified reviews
AI Summary

Guests highly rate the location and frequently praise the new rooms.

Categories

Cleanliness4.7
Service8.2
Location9.2
Room Quality5.7
Amenities5.7
Value for Money6.6
Food and Beverage7.7
Overall Experience6.7

Select topics to read reviews

P
PollyauAU
Verified booking
young couple
Standard Room
Stayed in Nov 9, 2023

"Terrible. Not cared about, booking.com also didn’t care about our well-being either. Thanks a lot to both of you."

1.0

Absolutely nothing - staff didn’t care less, I wanted a refund the minute they took my money. They just told me to contact booking and clearly booking didn’t give a damn either. Untidy, unhealthy, pool area was a mess, beach was so far away and just to try and make myself feel a bit better I decided to take a shower, only for them not to have any hot water and a dirty one at that. Never again.

Everything

Helpful?
P
PaulausUS
Verified booking
family with young children
Standard Room
Stayed in Nov 3, 2023

"Pleasant"

6.0
Helpful?
K
KamarimxMX
Verified booking
group
Standard Room
Stayed in Oct 31, 2023

"Exceptional"

10.0
Helpful?
D
DavidusUS
Verified booking
family with young children
Standard Room
Stayed in Oct 20, 2023

"Superb"

9.0

Nice room, comfortable bed. Rooms were larger than expected.

Helpful?
K
KatinkabeBE
Verified booking
family with young children
Standard Room
Stayed in Oct 17, 2023

"Superb"

9.0
Helpful?
A
AnonymousilIL
Verified booking
solo traveller
Standard Room
Stayed in Oct 3, 2023

"Pleasant"

6.0

Very good value for money , you get a big balcony . big room .

They need to a renovation . my window was a bit broken and you can see that nothing is new . also the "rooftop" pool was sooo much dirty ,I got in alone and when i got out I saw a big clump of hair on my hand (surely wasn't mine) , it got me traumatized !!

Helpful?
A
AnisoaraesES
Verified booking
young couple
Standard Room
Stayed in Sep 19, 2023

"Poor"

3.0

Location excellent

Old hotel, smells bad, humidity in the rooms, nothing to do with what the web shows

Helpful?
T
TomićbaBA
Verified booking
young couple
Standard Room
Stayed in Sep 11, 2023

"Very good"

8.0

The location is great, 5 mins from the beach.

Although it’s written one of the speaking languages is English, the receptionist didn’t speak a single word of English. We couldn’t communicate a single thing with them and had to use google translate in the end. Also, some part of the room were old and broken. The AC and faucets in the bathroom were leaking.

Helpful?
P
PaulausUS
Verified booking
family with young children
Standard Room
Stayed in Sep 8, 2023

"Good"

7.0
Helpful?
K
KarenusUS
Verified booking
young couple
Standard Room
Stayed in Aug 29, 2023

"Good for one night stay"

7.0

Great location, the room was very spacious, nice to have a kitchenette

The room had a humidity smell, very old pots and pans, uncomfortable mattress. The walls could use some proper patching

Helpful?