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8.1 / 10 Guest Rating

Paradisus by Meliá Playa del Carmen - Riviera Maya - All Inclusive

Quinta Avenida Esquina Calle 112 Norte Lote 1 Manzana 569, Playa del Carmen, mx

Paradisus by Meliá Playa del Carmen - Riviera Maya - All Inclusive - main view

About the Property

Luxurious Seafront Resort with Stunning Views

Spectacular Views: Immerse yourself in the beauty of the Caribbean Sea and Cozumel Island from our lush tropical mangrove resort.

Relaxation and Rejuvenation: Indulge in ultimate relaxation at the Yhi spa with a range of body and facial treatments, Thalassotherapy, and massages.

Modern Comforts: Enjoy modern amenities in every room, including a sensory tub, rain shower, and even special children’s bathroom amenities in select rooms.

Experience luxury and serenity just a short distance from Playa del Carmen and Cancún International Airport. Book now to make unforgettable memories at our seaside paradise.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note, at check-in, guests must provide the credit card used to make the reservation. Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night. The property will make a pre-authorization of the credit card in guarantee at any time after booking. Room Service – Included. Service charge of $5 usd per delivery applies. All cots are subject to availability. When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent146 verified reviews
AI Summary

Guests highly rate the great for family reunions and frequently praise the exceptional staff and service.

Categories

Cleanliness8.2
Service8.7
Location8.3
Room Quality8.2
Amenities8.2
Value for Money7.7
Food and Beverage7.2
Overall Experience8.2

Select topics to read reviews

P
paulusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0

This place was truly elegant.It had a private reserve with a private pool, away from the antics of spring breakers. The food was okay in the restaurants. There was a particularly good private for reserve.Only restaurant that served lunch and breakfast.That was outstanding. They keep the property perfectly.

It was very hard to get reservations at the restaurants.I wish they had told us to book immediately upon arrival.They were sold out most every night.If you did it the same day.

Helpful?
P
Pablo JavierarAR
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

9.0

La comida, la habitación, la playa.

En un momento hubo muy mal olor en el hotel, tal vez por el sargazo.

Helpful?
J
Juan PabloclCL
Verified booking
extended_group
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0
Helpful?
A
AndreasgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Exceptional"

9.0

Great rooms. Lovely location with a beautiful beach. Friendly staff. Good food.

No online booking for restaurants on site

Helpful?
A
AmyusUS
Verified booking
extended_group
Standard Room
Stayed in Feb 11, 2026

"Exceptional"

9.0
Helpful?
A
arinanlNL
Verified booking
extended_group
Standard Room
Stayed in Jan 25, 2026

"Goed"

8.0

De kamer

De bedden bij het zwembad die worden gereserveerd met handdoeken

Helpful?
A
AlbertomxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

10.0
Helpful?
K
KesgbGB
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
C
ClaudiaitIT
Verified booking
couple
Standard Room
Stayed in Jan 18, 2026

"Struttura bella, ma soggiorno compromesso"

7.0

Posizione, struttura in generale

Abbiamo soggiornato qui qualche giorno a cavallo dell’ultimo dell’anno. La prima sera abbiamo cenato in uno dei ristoranti, all’aspetto molto bello, ma qualità del cibo purtroppo mediocre. Il giorno successivo ci siamo sentiti male e abbiamo poi scoperto di aver preso una gastroenterite, a quanto pare piuttosto frequente in struttura con “focolai” (informazione data dal personale al momento). Peccato che questa cosa ci abbia compromesso tutto il soggiorno, facendoci rinunciare alla serata del capodanno e a quello che la formula all inclusive offriva.

Helpful?
B
BibianaarAR
Verified booking
family_with_children
Standard Room
Stayed in Jan 6, 2026

"Disfrutá al máximo!!"

10.0

Playa excelente y el barman mejor!!Restaurantes muy buenos, servicio en todo el hotel de 1⁰. Concierge súper atento. Siempre con una sonrisa todos!!!! Seguramente este año volveremos!!

Si hubo algo, no lo recuerdo. Seguramente no hubo nada. Nos alojamos en adultos.

Helpful?