The New Rushcart Inn & Country Dining

Very friendly welcome from staff and locals

The team at the New Rushcart take such obvious care to make sure that a stay here is comfortable and enjoyable. The room was beautifully presented and incredibly comfortable. The location is great - with stunning views and a lovely walk down to the Sowerby Bridge area where there are great restaurants.

Nothing of note.

Quiet room. Massive bed. Easy access. Didn't stay for breakfast.

Toilet seat was loose.

Location

Great place - the room was very comfortable and well equipped with everything you could need. The best thing about the place though were the staff. Super friendly, warm and couldn't do enough for us.

Nothing really!

Staff were very friendly and went out of their way to accommodate. The room was lovely and spacious and the bed was fabulous.

Nothing

NA - As I never stayed at the property

Unhappy as I failed to get through to anyone. I came to the property on the 18th of May with my colleagues before midday and no one came to the back or front door. I then called the nunber on the poster which took me straight to voicemail. I later called another number which a gentleman picked up and advised I call a different number as that number was his and the property number had changed. With all the frustration and being in a new area I wasn't conversant with, I cancelled my booking on the very day and had to book a different hotel. I was later informed that I would be charged a cancellation fee which was fine with however, a few days later, the full payment of £510 was taken out of the account and yet I never even spent a day at the property. I am now trying to follow this up for a refund but hard to connect or find contact details for anyone.