Capitalia Anzures Polanco

Ubicación

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The apartment is big, the furniture is modern in very good condition, the king bed is very comfortable, and the kitchen is well equipped. On the fifth floor the drier and washing machines are free and there is a lovely terrace with a nice view of the city. Capitalia has two guards that work 24-hour shifts, they are very helpful and always ready to hep, The cleaning personnel is very helpful and nice, they come once a week and leave our apartment spotless. Anzures is very safe area and a short walking distance to Polanco. If you have dog there is a doggy park 300 m from Capitalia. The friendly locals take there very well behaved dogs to this park.

We were on the first floor looking at the main Guttemberg street and it is quite noisy. I would advice an apartment on Milchelet street and on the third or fourth floor.

Everyone who works at Capitalia Anzures is charming and always willing to help. The apartments are very well laid out and we'll-sized. Once a week, the apartment is cleaned by the staff that does a great job. On the 4th floor, there is a basic but very useful gym, a big sofa with a big TV screen, a pool table, a washer and dryer room and a big terrace when you can prepare a barbecue with a beautiful view. It is very well located and very safe, even at night. Every afternoon and evening, a National Guard van with two guards is parked near Capitalia. If you have a dog like us, they have opened a small park for our furry ones about 300 meters (4 minutes walk) from the apartment. We always find about five or six dogs with their owners, all very welcoming.

The washer and dyer room has 4 units of each, however during our six-month stay, only three were working

I was there for two nights, the second time. The apartment is spacious, bright, comfortable. Very well equipped for even a longer stay. I especially like the bedroom, where there is a very comfortable bed and a huge wardrobe. The materials and colors used in the whole apartment are also nice. I appreciated the possibility to wash clothes in the laundry room and the beautiful view from the terrace.

The electric kettle didn't work. I could also hear people from the other rooms if they are loud or if they walk etc., but it was nothing terrible, because they were quiet at night (fortunately). I was also missing a broom or anything to wipe the floor.

I liked the deck on the top of the bldg., and the fact that potable water was available there. I appreciated the free laundry machines. The couch on the top floor was quiite nice. It had arms to lean against. Couches like that should be put in the living spaces. The staff tried their best to accomodate us. I also appreciated the quick replies to my communications, altho I would have liked to have been able to speak with someone directly. But that is not the way things seem to be going.

The apt definitely needed repair work. The toilet didn't flush without holding the handle down for a bit, the shower drain in the floor of the shower was not properly attached. The shower continuously leaked water no matter how hard I tried to prevent it drippiing by turning the faucets off. The oven for the stove required manual lighting with a match in order to turn on, which I haven't had to do since I was a child 60 yrs ago. The door to the kitchen interferred with opening the refrigerator. There was a piece of tile missing from the bathroom floor. There was really no comfortable place to sit. The couch did not have arms and so there was no place to lean against other than sitting straight up. Also, instead of telling me that no rooms with the afternoon sun were available, they misinformed me and I was extremely disappointed that the apt really got no direct sunlight.

Hot water sometimes work sometimes not. Rooms is noisy and cold. Forgot an item and they took it and never gave it back. Avoid

Noisy room. Water Missing this time. Fees on top of the price are very high and not shown clearly.

Noisy rooms facing the street