BGC, Luxe McKinley Condo at Venice Residences, Free Parking and WiFi

Cleanliness of the unit; complete kitchen & dining stuff; toiletries & all; awesome & smooth communication with the contact; location

Nada

The apartment had a cockroach problem. They were literally everywhere. We hadn't noticed the problem when we arrived, so we changed and left for the mall next door. we returned to the room quite late and that's when the problem came to our notice. I killed quite a few hoping that would be the end of it, and messaged our host to get the room fumigated in the morning, however they were everywhere, including on the bed, so my wife and I booked another hotel at 12 in the night and left. We booked a different accommodation (BGC The Fort). And got there around 1am. Stayed there for the 2 nights we had booked this place for. We had to pay in advance for both properties so we ended up spending quite a bit. Upon posting our review, the owners sent some messages to our inbox claiming we lied (despite the photo and video evidence we sent them), planted the cockroaches (which we presumably carried over in our pockets from our flight from Boracay or the nearby mall), that we were trying to scam them out of money (they had deducted in advance) and trying to stay for free (we stayed at a different hotel for the same dates) even though we'd paid in advance and booked another hotel. I'm a genius level 3 with a lot of travel history and bookings. I won't forget the stress my wife went through and I won't forget how we have been dealt with since. A genuine apology, accountability and fumigation would have gone a long way.

Everything is perfect and lovely! Host is accommodating and nice and kind.

Location is perfect right where we wanted - at the Heart of Venice grand. canal mall

That’s the sad part -/ NOTHING!!! Everything about it & on it were just great and awesome!

Everything!!!

Verrrry hard to find Bldg A big sign indicating “G” would help

Extra pillows and duvet. Provided plates and utensils and kettle.

No warm or hot water in shower.

Tutto estremamente meraviglioso e curato nel dettaglio

The room was lovely had a very home feel to it. The location was wonderful being so close to the grand canal mall.