Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center

Clean and nice staff

The hotel is really nice, beautiful bedroom and facilities. The three pools are nice, the infinity pool is quite lovely. There are bar and snack stations really near to every pool and the beach.

If you want to rest (daytime and nightime), this is not the place to be, there is always noise, 3 out of 3 nights we could not have proper sleep because excessive noise, asked for help but they staff did not solve the root cause, they supposedly changed our rooms to have less noise, it was the same or worse, they placed us in front of the employee stairs, people came and went all night, you could hear the tires of service cars, etc. Regarding the root cause, they were not interested in solving it, the theories of different employees contradicted each other. The food was average, nothing special. The alcoholic drinks had no flavor, it would have been better if they had just served me syrup or soda. At the dinner specialty, the wonton soup, they only had one wonton. Disappointing.

The room was great

$8 for room for the room service Too difficult to get into the good restaurants Buffet was good but gets old after a while

The variety of food was amazing and the rooms.

The cave bar was closed and wished it was opened.

Beautiful views, great service, good food, spacious rooms

Pools were cold, no swimmable beach, you only get a limited number of reservations for the restaurants, which have much better food than the buffet.

Excelente

Great service! Everyone in this hotel is always ready to help and always smile. Hotel is fantastic!

Internet connection