Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center

All went well.

Breakfast buffet was great everyday, location was beautiful but a little far from town and a long taxi ride. Although we planned on staying on the resort most of the time so it wasn’t a huge inconvenience

Dinner buffet could have been better. We ended up leaving 3/5 nights to get dinner in town

Buffet restaurant was good, the room was great, also the staff attention and pools design.

Pool and bars close really soon: pools close at 6:30 pm :(, and pool bars close at 6:00 pm :( I would love to have access to pool and bars (pool bars not the lobby one) at least up to 8 pm. Also, not so many options for restaurants, only the buffet was available.

Traveling from the Hotel Zone in downtown IXTAPA, to get to Azul Grande is on beautifully groomed and clean road. After checking into assigned room, the management called in no time to ask if we like everything or need anything. Azul Ixtapa Grande is a SPOTLESS resort. I was very impressed with their immaculate landscaping, full of flowers. We used mainly the infinity pool, while that one has the best views of the ocean. I believe that pool should be an adult only and existing adults only for kids. That pool it takes much longer to get sun, better for kids' skin. Kids do not care for views. Pool service was working constantly serving drinks 11am-6pm. There is no food around pools. Elevators on the property are in 3 stages. They can take ADA persons comfortable and safely, even with wheelchair, right to the beach. Beach is swimmable and safe. All the staff was super friendly. They have many uniforms, with great designs and always clean. There are plenty employees working all day around for the comfort of guests. The beach has picturesque walking corridor to get to the other Azul Resort. Azul Grande guests can visit that resort to eat, swim and get entertained. The guest from there cannot visit Azul Grande. In the middle of the walk path is a fun restaurant. Oyster Bar, it needs booking in advance. We loved the Blackened Fish and the magnificent sunset. There is NO smoking anywhere on the resort property. Smokers must go to the beach. Employees are watching and reminding to the offenders. Azul Grande has 3 themed restaurants, all are good. Buffet was limited to amount of food, but every dish was good. The amount of food at the buffet depends on the amount of people visiting the hotel at that time...makes sense to me. My highlight was a Catch of the day, a Pop-Up restaurant above the water, for lunch. The fish was "soooo" fresh. We have not seen many dogs in the resort, if then, mainly little dogs. No dogs were at the pool area, I was afraid to see that.

just to finish :-) were no bother.  We loved the Coffee Bar, servicing variety coffee+, all day. View from our room was spectacular. Again, our room was always spotless and super comfortable. If we called for anything, it was executed promptly. I told the management they should also provide size L room slippers. The only size they provide is only good enough for women and petite men. The best there was no psychological pressure to give TIPS. Employees worked  well because it was their job, not for tips. If we gave any Tips, it was greatly appreciated, with modesty.  Our stay at Azul Grande was above our expectation.  NOTHING negative

The hotel was beautiful but our experience was tainted by the fact we were forced to pay for our service animal--quite hefty daily fees, even though we had all the documentation that she is a service animal.

As I mentioned above, when we arrived we were told that we had to pay an extra fee, $75 a night for our dog, even though she is a certified service animal. We spoke to 4 different "managers" but got the same answer.