Extended Stay America Select Suites - Philadelphia - Malvern - Great Valley

the bed was soft

the staff ghost like message left invite to my room : left a cologne smell was better then the jockey gym shoe smell that i was met with : i could have been sent to another room

Hotel staff, Alesha, was amazing. She was quick to respond and handle any and every request. She was very personable and above and beyond hospitable.

Nothing

Everything

Clean, excellent service, location is great.

The property was convenient to our destination. The receptionist was pleasant.

Checking in, the desk in the lobby had peeling laminate, the lobby was warm, like the air was off, and there were bugs flying around. Our room was clean but the refrigerator was dirty and stuck shut. It did not get cool enough to keep food in safely. The outside had peeling paint. The freezer did seem to work ok. Caulk around the sink/rate was peeling and discolored. The furniture was chipped. Paint was chipped around the bathroom door. The bathroom counter was stained but appeared to have been clean. We checked right back out and went to another hotel. Location was hard to get in and out of with access only going one way on the road.

Convenient to everywhere and clean.

Nothing