WoodSpring Suites Austin South Central I-35

The area is dark and insecure, staff are not very professional, there's no management because every time I call to ask, they just leave a phone number but don't call me back

Ubicación

No estaba limpio , poca atención del personal , las camas no son cómodas , toallas viejas , no hay Coffe bar ni desayunos , no me vuelvo a hospedar aquí .

Some strange individuals look like drug addicts in the halls, and people kept coming through the emergency exits. Our room also smelled like a crab boil the entire time we were there. The smell never went away.

Nothing

Very unprofessional And not appropriate for kids People drunk and high everywhere

Location! Price!!

Sparse. Bad mattress, old furniture (one chair), no luggage carts, and rude staff (some, not all) First desk clerk was helpful. We are in our 70's with knee and hip replacements. When we arrived, the elevator didn't work and they had us on the 4th floor. I said "no, we'll have to go elsewhere." The clerk was helpful and got us moved to first floor. Checking out a different clerk was extremely rude.