WoodSpring Suites Austin South Central I-35

For this night I liked the convenience of location. Decent kitchen type setup for someone who required longer stay.

Dirty halls. Elevator broken so had to take the stairs. Urine in the stairwell. The heater in the unit was broken and wouldn’t go above 64 degrees. Was freezing in the room. The bedding had no substantial blanket or comforter. Just a very thin worn out microfiber textile that wasn’t thick enough to make underwear. Then a very thin throw on top of that. I was freezing and couldn’t sleep. Add to that, Sheetrock is deteriorating in the shower. A leaking shower head is soaking the sheetrock and it’s deteriorating. there is no employee on site from 11pm - 7am. What?? So the facility is up for grabs during those hours? Never again!

Everything was very clean

The elevator wasn’t working

The facility was awesome for the value and the staff was very helpful and friendly ... The property showed a bit of age but clearly it is a residential long term tenant type of thing but the room was very nice and very clean as well and the room had a kitchenette that was perfect for my needs ... I would recommend this facility to anyone looking for long or short term stays

Well the elevator was not working but luckily I was only on the 2nd floor

I dont know, we booked our stay but when we got there the girl at the front desk looked overwhelmed by the amount is people in the lobby, she told us, asking with everyone else, that the tvs were not working, the internet was down, and she didn't know how long it woruld be before they got fixed. She recommended we cancel.. so we did

That we didn't get a chance to stay there

Nothing was great about this property the staff was rude and unhelpful, the room was dirty upon arrival, there was no staff at the desk upon arrival

Unfortunately, there were several issues with the property. The staff was rude and unhelpful, the room was not clean upon arrival, and there was no staff available at the front desk during check-in. When we requested a new room, we were given unfolded laundry and told that no rooms were available, despite rooms showing as available when I checked.

Elevator is not working. And from my understanding it hasn’t worked in months. Front desk phone not working everything VM.