2 bedroom flat close to Manchester City, Manchester City stadium and Coop Arena

The price was fair and the staff was kind.

The shower did not run hot water and there were no instructions on how to put it on

Space

It smelt and towels were dirty

NOTHING

DO NOT BOOK THIS PROPERTY. The property owner cancelled our stay with less than 24 hours notice via phone, stating a family member had died, they didn’t cancel on booking.com which would have just initiated a refund, I had to call booking.com who could then not get hold of the property. I called the property the morning of our supposed stay and a different person answered the phone, they told me to cancel the property on my end, which the apartment was not free cancellation. I told them they need to do it on their end, this was not done yet again and I had to phone booking.com customer services again, they didn’t answer the phone to them yet again and only initiated my refund once they just couldn’t get in touch with the property. A lot of things seem very dodgy about this property as other reviews show, I don’t think they should be allowed on the platform when several people have had the same issues.

Nothing

Everything, Booking.com contacted them and I personally contacted them and received no contact back at all. As ANOTHER user pointed out they add a "Damage deposit" after youve booked and claim its always been there. Its an absolute scam AVOID

I was unable to access the building and had to request a refund. Disastrous night and had to pay more for another place to stay. Needless to say I won't be booking this apartment again.

I was unable to access the building and had to request a refund. Disastrous night and had to pay more for another place to stay. Needless to say I won't be booking this apartment again.