Casper Boutique Hotel and Conference Center Formerly Ramkota Hotel

Location was great

The rooms need major updating cracking chipped, paint, old and unclean carpet, and the bathrooms need repairing

Breakfast was ok, we expected a little more variety like biscuits and gravy. But everything was good.

My room was falling apart . Air conditioner wasn't working, the hook on the bathroom door was falling off. The door behind the bathroom door looked like it was chewed up by a dog. The man that was working behind the desk had no customer service skills he was like talking to a wet mop.

The staff was friendly

Cleanliness-needs updated- beds are lumpy- needed more than 1 tiny pillow - the place had odd smell in halls and room.

Location and the price

It seemed understaffed

Nice guy checked us in

The room is rundown. Bathroom cabinet is caved in. Dirt in the edges of bathroom counter. Carpet looks old and is fraying.