The Highdown – Brunning and Price

Staff food and room best we have experienced in the UK

fan provided instead of airconditioning

Loved our stay room was perfect

Nothing

Très bel endroit .bien calme

Chambre infestée de moustique malgré une moustiquaire. On en a tué une dizaine et nous fûmes malgré piques plusieurs fois .

It is a pleasant location and as a B&B for a couple of nights, it is fine. Staff are nice, but its definitely a pub / b&b, not a hotel

The cleaning was not very good. We stayed for 5 nights and asked for the bedsheets to be changed, only to be told "we dont do that". I appreciate changing them everyday is overkill, but not at all in 5 nights is a little poor frankly, especially as this is not a cheap place to stay. Im not sure what constitutes a long enough stay to deliver cleanliness? I did speak to the bar manager one evening, who was rushed off her feet serving people in the bar, and to her credit, she came and changed them herself. This was a credit to her, but I feel the manager or the leadership of brunning & price should clarify what their cleanliness process is. On checkout i did reiterate this was disappointing and left my concerns, email and phone number. Over a week later I have not heard anything from anyone apart from this survey asking for my feedback, so here it is. So we paid c£900 for 5 nights room only. I'll let you decide if you think cleanliness is too much to expect in the price.

The location of the hotel was perfect as it is in a quiet location with direct access to walks on the South Downs.

Minor issue was that the basin in bathroom was very slow to drain.

Location, amenities.

Très bien placé, d’un accès facile. Ne pas oublier d’aller visiter le jardin qui entoure l’hôtel qui est une merveille

Le service a été très très long mais pour s’excuser, ils nous ont gentiment offert le dessert sans que nous nous manifestions. Preuve d’un personnel attentif.