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3.6 / 10 Guest Rating

The Cayuga Inn at the Finger Lakes

37 William St, Auburn, us

The Cayuga Inn at the Finger Lakes - main view

About the Property

Convenient Location
The Cayuga Inn at the Finger Lakes is perfectly situated near popular attractions such as Carrier Dome and Destiny USA, offering easy access to the best of Auburn.

Comfortable Accommodations
Relax in our well-appointed guest rooms featuring amenities like air conditioning, flat-screen TVs, and complimentary toiletries for a comfortable stay.

Local Tips from Reception
Our friendly reception staff is ready to provide insider tips on exploring the area, ensuring you make the most of your visit.

Book now at The Cayuga Inn at the Finger Lakes for a memorable stay in Auburn filled with comfort and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

3.6
Good34 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness1.6
Service5.6
Location6.6
Room Quality2.6
Amenities4.6
Value for Money1.6
Food and Beverage3.6
Overall Experience2.6

Select topics to read reviews

J
JustineusUS
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Very bad experience"

1.0

Literally nothing

Everything. The room wasn’t clean, water damage in bathroom and hallways, windows had what seemed like paint on them, there was food in the freezer before we got there, desk person was rude, smelled like cigarettes.

Helpful?
K
KenneyusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Good"

3.0

The staff was wonderful. When we checked in our tub needed cleaned, we asked they delivered.

I wasn't aware of the homeless issue in the area. Alot of hotels house the homeless which is wonderful but it comes with the expense of people asking for money or yelling at all hours of the night.

Helpful?
J
JoshuausUS
Verified booking
couple
Standard Room
Stayed in May 16, 2026

"Never stayed"

1.0

Nothing we refused to stay felt unsafe

Very dirty and felt unsafe

Helpful?
C
CrystalusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Good"

5.0
Helpful?
J
JeremyusUS
Verified booking
couple
Standard Room
Stayed in Apr 4, 2026

"Exceptional"

10.0
Helpful?
H
haleyusUS
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"Good"

1.0

urine stains in the room, burn holes in comforter, smelled of marijuana and bleach in the room and hallways, staff was rude and less than helpful

Helpful?
D
DeborahusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Working on updates."

7.0

Friendly staff and good location for the price.

Helpful?
I
IvanusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Very Good"

7.0
Helpful?
B
BRISTOLusUS
Verified booking
couple
Standard Room
Stayed in Jan 12, 2026

"Won't be returning"

4.0

I liked the location and the desk clerk was as helpful as he could be

Our tv didn't work so they came to replace it with a tv that had lines going through it and then told us it was ok to have the lines. The floor and the chair both had visible debris on them. We had to clean the jacuzzi before using it, like go get bleach at the store kind of cleaning. There were no large towels in the room at all even though it was a jacuzzi room. When we were finally ready to use the jacuzzi we removed our socks and when we stepped on the floor we realized 75% of the rug in the room was wet.

Helpful?
S
SutliffeusUS
Verified booking
couple
Standard Room
Stayed in Nov 11, 2025

"Good"

6.0
Helpful?