The Bel Air Hotel

Area relatively quiet. Good transport connection

on arrival the hotel looked like a construction site, no car park or outside area. we weren't informed that the building was under construction and remodelling. we stayed in the family loft room .floor tiles cracked .hob not working and rusty .kitchen wall cupboard on floor Wednesday 10th September evening 2 cockroaches ran across the floor, had to call front desk they arrived and sprayed them and removed one, Thursday morning the other one was in the cupboard that had our cereal and some food in, which had to get thrown away. The wardrobe had no space for clothes neither did it have coat hangers . The kitchen area not equipped with anything, we had to buy a kettle which we gave to the hotel on our departure. The list I have is endless, in a word we were completely blindsided by not one but both our bookings through you and will be hard pressed to recommend you let a lone use you again. Both my bookings with Hotel.com have failed to meet my expectation of a service well done and has been disappointment after disappointment. photos to follow in a separate email.

Location

Staff was very nice and helpful Hotel was clean. Amenities was great Property still under Construction wish they had a restaurant, but they said they were working on that.

Staff was very helpful and accommodating, beautiful place to stay very quiet.

Hotel was under construction. They're were no pool as advertised or complimentary chauffeur services. Theyre were no windows in the room so I felt confined. They're were nowhere else to stay as all the surrounding hotels were booked due to the CPL cricket game in Guyana.

The location and service was good

The hotel is a newly developing hotel. Still in progress with some construction but the staff and cleanliness of the building is amazing. The room is spacious and air conditioned. The neighborhood is quiet and is walkable distance to amazing fast food restaurants. I would definitely stay here again and recommend to my friends. One of the best location in Guyana.

Hotel is very clean, and the staff and are super friendly and helpful. Highly recommend.

I was there for 2 nights and I felt completely safe. The rooms are clean and it’s quiet.