Maltings House Cosy and Stylish 2 bedroom flat near the city centre with free parking and ensuite rooms

Clean and comfortable Ground floor was accessible for elderly parent Kitchen was well stocked

Shower was not very powerful

Proximity to the city and very comfortable accommodation

Nothing, it was all good.

The flat was very spacious and there was plenty of storage space. Incredible - most flats are rather too small. We had 2 bathrooms. Lots of room in the kitchen , sugar & tea provided. No noise from neighbours. Two sofas to sit on. There was a dedicated parking space. A fruit bowl was provided - a rarity! The site manager was great - he was readily available and really helpful.

No dishwasher! The heating was playing up - though we did have fan heaters they were noisy. Despite calling in the heating engineer we ended up with just one rad in the bedroom which was tropical while the rest of the flat was cold. We had plenty of cutlery except for some reason only 4 forks. Instant coffee but no fresh. The fan didn't work.in the shared bathroom so it got rather hot and steamy. It seems like lots of faults, but really it was a great place and we enjoyed staying there.

bedrooms were very large with plenty of storage spaces. The heating was very good throughout. the wifi was good. cooking equipment was more than sufficient.

Arrived at apartment at 4pm as advised but no email or instructions where the keys were/what the code was. Also car parking not clear at all - we parked near the apartment as implied in the advertising and straight away another resident blocked us in and complained we used there space. We had to calm him down and apologise. And we were still not inside the apartment. We had to call the mobile number to chase up details which we then had relayed back on the phone a short while later (thank you Graham) - the required email arrived over an hour later - too late. Also the apartment details says/continues to state "ensuite bedrooms" - incorrect - only one bedroom was ensuite, the other had to use a separate "family-type" bathroom. The car parking space is away from the apartment, not made clear at all and could cause issues as you cannot see your car/feelings of insecure car parking.

Everything