Big Fish Resort Koh Tao

Location

Building material left around, broken tiles etc. With young kids, we felt it unsafe. The beds were so hard and we could feel the springs. We had to leave, paid for 4 night used 1.

L’emplacement près de la plage

Nous avons payé pour avoir une suite familiale et à notre arrivée ils nous partage ds plusieurs chambre qui sont rudimentaires et pas au même tarif , pas de remboursement . Nous sommes restez 5 jours et personne dans les suite familiales ! Le ménage est fait seulement si vous le demandez à l accueil . Le personnel est super mais les chambres sont très mal équipées. Le restaurant est top!

The location directly at the beach The room was clean That's all the positive you get there

Where should I start.. (Für mein Fazit auf Deutsch einfach meine Rezession auf google maps checken) I got the most expensive room, first beach row.. Still this room is super tiny. they squeezed in another single bed right next to the double bed, which is wayyy too much for this tiny room! There was no space to put my S SIZE trolley! So the single bed was the storage for it. (and of course there´s no shelf or anything to put your stuff on or in) How should 3 people incl luggage survive there?? The bed is way too hard (and I like it hard), same with the pillows.. The balcony door rattles when the wind from the sea starts to blow a bit stronger. There's no fridge and no dry stand. This would be the bare minimum for the price they charge! When I asked for the dry stand, the staff first told me 'we don't have' but when I mentioned there a available in other rooms then I got one.. pfff This is the next big issue - they are incredibly unfriendly and unhelpful for Thai standards! No wonder the rating is so low. I still tried it and can tell you -> just don't them your money! Its all true. The sassy owner or manager even recommended me that I go somewhere else instead of trying to help extend my stay 🤣🤣🤣 She also never answered my question on WhatsApp that I asked after 5pm (when the reception is closed). That's just too much work for her 🤦‍♂️ And the cherry on the cake: Whenever you use the sink or the shower you get a disgusting smell from the outlet in the bathroom. Ah yeah, and the "lovely" children from the restaurants family that play around the restaurant and beach from the morning till the evening shouting and screeming.. not giving a damn about customers who seek for relaxation.. Enjoy your stay 😉

位置非常好 出入很方便。涛岛山路较多 起伏很大 大魚渡假村在平路上 特別适合帶小朋友的家庭居住。价格合理 酒店旁边有很多餐厅。