Reside NoMa, a Wyndham Residence

Das Hotel gibt es nicht mehr. Wir hatten gebucht und keine Information darüber bekommen, standen vor verschlossener Tür. Hoffen, dass wir unser Geld wiederbekommen.

This is a fantastic, new and modern residence building with everything you will need for a self contained stay. The rooms are spacious and I would have given this place a higher score if it wasn’t for the downright rude behavior of Jordan, who checked me in. Jordan made sure to get me started off on my week long stay on the wrong foot. She was combative, and overall very unpleasant to deal with. She has absolutely no business working in customer service as she is a total turnoff. I felt like cancelling reservation when dealing with her nasty attitude, but my booking was non-refundable. However, on a brighter note, Katelyn, another front desk attendant was totally and completely friendly and customer service oriented. She and the other young ladies working the front desk made me feel welcome enough to stay for an entire week. I would also note that Jordan was so mean and unprofessional that she refused to greet me whenever she was on duty. Very off-puttting indeed and if it wasn’t for the other lovely young front desk attendants and even the friendly housekeeping staff, I would have given this place a worse score.

Jordan, the young lady who masquerades as a customer service worker.

Room could use some upgrades, overall it was functional.

It was clean and well stocked. The front desk was very helpful. I liked that I could text with any questions.

There wasn't a bar or anything to hold onto in the shower. There was no parking and I couldn't figure out how to get in the parking lot across the street. No vending machines meant we had to go out for anything.