GrandStay Hotel & Suites Ames

I like that they have everything we need to stay for a a few days.

The kitchen utensils such as the forks, spoons knives, and other dishes could be updated due to rust

Room was great!

N/A

The location.

It was unclean. Needs work, bathroom shower rail mount was broken, hanging off the wall. Refrigerator was not clean and broken, dishwasher was not clean. Didn't look as well as picture showed on booking site.The wall in shower area was damaged. The hotel could use some improvements/ upgrading.

I booked this hotel based on price AND that there was a pull out sofa bed my brother could use in the living room, giving both of us our own space with me in the bedroom. Also liked the full size fridge and generous table. The room was comfortable.

1. There were no sugar or creamer packets for the coffee in the room. 2. Had to ask for bedding for the sofa bed; none provided in room. 3. No extra blankets provided. 4. Small kitchenette with sink, dishwasher, and two burner stove. But no dish soap for sink and no soap for the dishwasher. 5. Dishes in dishwasher were dirty. Had been run but dishes didn't come clean. 6. We were 1st ones at hot breakfast that was provided and was disappointing...biscuits dry and gravy luke warm. Waffle griddle took forever to heat up and we didn't wait. Only froot loops and cornflakes available. Dispenser for fruit juice didn't work but clerk did come over and turn on. We just added hot water to packets of oatmeal and called it good.

Has suites so it is good if you want a kitchenette

Nothing was available and working. Microwave was broken. Dishes were in the dishwasher, still dirty, fitness room machines barely working or broken. Pool useless. Breakfast horrible.

Good location, close to Iowa State campus.

Ask for a room with 2 beds and told that they couldn't because there was a wedding that had booked the hotel,But there was never more than ten cars, the whole time we were there. Asked for sheets for the pullout Sofa bed and was given to small of sheets. Went back down to front desk to get bigger sheets. The gap under the door for the hallway left the light shine in all of the night. The breakfast for the 1st day that we were there was Biscuits and gravy. The biscuits were dry and crumbly.

Nothing.

Everything. We checked in, got up to our room, and we're shocked. It was 88 degrees in our room, there were no sheet and blankets for the sofa sleeper, the mattress was badly stained yellow and the fridge and bathroom were dirty as well. We promptly checked out. Unfortunately, they got to keep my 121 dollars even though we didn't stay.