The Tavern at Hale

Didn't have breakfast

Tv was inop

The hotel was lovely and in a beautiful countryside location. The room was comfortable, spacious and had everything we could have needed. Although they could do with a mirror in the main room - I couldn't find a place near a plug socket to do my hair. Breakfast was delicious and filled us up for the day!

Very heavy mirror leans against a wall no fixtures. Light from a ceiling at head height with exposed bare wiring Bathroom just gorgeous but a freestanding toilet roll holder instead of screwing around to get to a shelf to get toilet roll

Lack of attention given to the snags.

The staff were very approachable and friendly. Breakfast was plentiful with a good selection to suit most palates. Nice bathroom with plenty toiletries. Good tea/coffee selection, with biscuits.

Bedroom was cold. No heating, no working television, no seating other than on the bed (large room which could accommodate 2 chairs ). Bedroom door rattled, sash window handle hanging on one screw. No apparent soundproofing as the guests in next room could be easily heard. Bedside lamps very dusty. Had to request another quilt as the one on the bed was of such poor quality the filling had clumped in places leaving other parts no thicker than a sheet. Decor tired.

Recently renovated, the room was small but big enough and comfortable. It has a coffee pod machine and a kettle for tea or hot chocolate (all provided). The bathroom was superb(with a separate shower and a huge bath). The pub meals were amazing! Such a quaint establishment,

The only thing we didn’t like was the road noise but that did quieten down later in the evening

The breakfast?

What could have been better is the lack of cooperation on your part, Booking.com, to change the dates of our visit because we needed repairs to our vehicle. We gave you plenty of notice to do this, at least ten days and with the agreement of The Tavern, but there was a delaying tactic on your part to prevent us. We note that you have now charged us the total amount due - for nothing - no response to our request - delaying tactics on your part, in order to get our money - for nothing - no opportunity to change the booking - no stay at The Tavern - little communication. So you want feedback. The way that we were treated primarily by Booking.com has been horrible. So yes, we are sure the breakfast would have been lovely had we been there. Anyway, good luck with your rip off business - what a joke.