Bolontiku Boutique Hotel Member of the Cayuga Collection

Everything. This hotel is exceptional in every way from the location to the rooms, staff and facilities.

Nothing it was perfect

The lake and nature surrounding , food was also good.

Given worse room than initially booked with one bed instead of 2. Shower broken, dirty, not cleaned properly, rude staff. Was promised help with luggage on check out day and boxed breakfast but nobody showed up.

Very beautiful tranquil place to be in Flores. If you want a time out while having the possibility of exploring Tikal this is the place to be

Everything was excellent

Absolutely fabulous hotel. Extremely comfortable rooms. The beds were the best hotel beds that I have experienced. The location was perfect.

The service in the restaurant was a little slow & falls short of fine dining.

Incredible hotel on the lake with stunning views, facilities, and lovely staff. We’re a British couple in our late 20s and it’s one of our favourite hotels that we’ve ever stayed in. There is a shuttle boat that runs from the hotel to Flores island which is a pretty cool mode of transport. Few things we particularly liked: - The staff are accommodating offering great excursions (Tikal was the tour we did and enjoyed) and were very welcoming, particularly given our Spanish was very poor - the food at the hotel is really good, nice touch preparing the breakfast boxes too when we had early departures from the hotel - good drinks options too (beers and cocktails the highlight from our side, wine was expensive but that’s to be expected) - there are kayaks and pedalos free to use too which were a nice touch. - the room is stunning with beautiful views, good TV, impressive bathroom

We absolutely loved this property—it was the perfect place to stay during our trip! The views of the lake are breathtaking, and the tranquil atmosphere made our stay so enjoyable. One of the highlights was having access to water equipment like kayaks, which were included in the stay—such a great perk for exploring the lake. We were pleasantly surprised by the food, especially after reading some of the previous reviews. Out of curiosity, we spoke to the hotel staff about the feedback, and they mentioned they’ve been working hard to improve. It shows! The included breakfast was absolutely delicious and gave us the perfect start to our day. The staff were wonderful—always friendly and eager to help. Getting around the property was seamless, as we never had to wait for a golf cart to take us to our room. Overall, this property exceeded our expectations. From the stunning views to the thoughtful amenities and excellent service, it was a truly memorable experience. Highly recommend it!

Gorgeous property. Wonderful staff. Food was delicious.

A wonderful hotel !!! All was great : the mini suite with wiew on the lake is incredible, the restaurant great, the stuff really nice but the best is to swim in the lake!!!

nothing

Friendly staff, great service with the boat to go the island of Flores. The rooms are super comfortable.