Central Cottage, Hot Tub

Nothing much!

Delayed entry. Refused to provide the entry code , till we paid extra £50, for his outdoor pool , in the December cold weather!!!! We all waited in the cold outside.Promised to refund immediately after we left, didn’t do that yet! He didn’t receive my calls !

Location and the space.

Various spider webs. The fact that you are not informed out the 50 pound Hot tub fee before hand. Also found a toe nail in the hot tub. The name of the place is the HOT TUB COTTAGE. If you are willing to pay 150 pounds per night in Stratford upon Avon...there is better places. For 100 pound that included the hot tub. it would have been more value for money.

The company did the booking for me. I was given a 4 digit number Pin on my Email. When I arrived at 9:30pm, as soon as I inserted the Pin, it did not work. I tried several times and nothing. I called the host two times, but didn't pick up. I sent to voice mails until I received a message from the host saying that in order to get the Pin number I had to say if I was interested in using the Hot Tube or not, and that he sent a message through the "booking" page. It was 9:30pm at 5 degrees. The booking was done through my company and I wasn't able to reply to that message. I said no, and provided me with the actual Pin. The place was good and the host was able to reply, but I find it quite a bottle neck to be provided with a Pin provided you answer, through "booking" (and not able to reply due to the above). This could have been done my means of a phone call to ensure that I need to answer that question if I want the Pin to be provided. Other than that, the place was great.

Could. Someone contact me about this because it got cancelled

Got cancelled

The location was perfect, on the towns door step

When we arrived we couldn’t get in to the property as the cleaner was there! We arrive at 16.00 arrival time stated 15.00! So we had to go and wait in a bar near by for an hour! Also the hot tub is a lovely extra touch however I’m not sure if the chemicals were to strong as my partner came out in a rash all over his body and I was red and itching! So we paid for the tub but couldn’t use it!

Cosy and comfortable bed

Excellent location

Cottage lacked a few things we would expect for a holiday let and although they have recently changed the cleaners there is still room for improvement