Static Caravan on Lady's Mile Holiday Park

We had a lovely stay

Location was perfect

Cleaned perfectly like home to home perfect

Good Size bedrooms. Not a great location to dawlish warren _ but only a short drive. These are only small issues, we didn't let them spoil our holiday.

Lack if cutlery and bowls. 4 people staying and only 3 bowls. Shower mat was soaking wet on arrival. Massive crack in window. Boiler blew out so no hot water and no notes to explain how to use boiler. No curtains in living room.

It was run very well

Nothing

The caravan was dirty, the sofas are filthy and there were no towels. The landlord let us know about the lack of towels the day before which was already too late as we were midway of our overall trip. Really disappointed by the facilities - We had to cut our trip short by a day

The double bed was v comfortable, the bathroom was spacious, and there are 3 TVs

The property was not cleaned before our stay..when we arrived the beds were still made up from the previous visitors….we never did get to speak to our host when we reported the problem with the lack of cleaning, and no offers were made to recompense us for having to strip beds and clean before occupancy. Despite having a contact telephone number for the owner, he never answered the numerous calls we made. There was also a problem with gaining access to the site as the owner had over the allotted 6 car registrations connected to the property….all this stress was not what an elderly couple need after a long drive to get on holiday. The Lady’s Mile ( the site we were on) staff couldn’t contact the owner either, despite more calls from them, we had a very difficult time accessing the site……it eventually was resolved by a receptionist who took matters into her own hands , in order to book us onto the NPR system. Although this caravan is ideally sited for our needs( visiting friends in Dawlish) we will never use this property again…….

N/A

All fine