Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.6 / 10 Guest Rating

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, mx

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - main view

About the Property

Unique Jungle Experience
Escape to Cenotes Casa Tortuga, a vacation accommodation nestled in the heart of the jungle near Tulum. Embrace nature's beauty and explore nearby cenotes, available for guests from 9:00 am to 5:00 pm.

Comfortable Amenities
Each room is equipped with air conditioning, streaming services, and a mini fridge for your convenience. Enjoy the tranquility of the jungle surroundings without compromising on modern comforts.

Convenient Location
Situated just 15 km from Akumal, with free Wi-Fi and parking, our property offers a peaceful retreat away from the hustle and bustle. Plan your visit by car and make the most of the on-site restaurants open from 9:00 am to 5:00 pm.

Ready to immerse yourself in nature's wonders? Book your stay at Cenotes Casa Tortuga for an unforgettable jungle getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not make invoices. Room cleaning service is offered every 3 days upon request. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent238 verified reviews
AI Summary

Guests highly rate the great location near cenote park and frequently praise the outstanding service and amenities.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage7.7
Overall Experience8.8

Select topics to read reviews

L
LaurencefrFR
Verified booking
couple
Standard Room
Stayed in Apr 11, 2026

"Very Good"

7.0

Prix correct avec accès gratuit aux Cenotes. Voiture nécessaire pour s’y rendre

Manque de propreté

Helpful?
H
Hugo BarreramxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 11, 2026

"Excellent"

8.0

Que con el hospedaje ya incluye la entrada al parque de casa tortuga y las actividades de tirolesa y kayak

Que hay demasiados moscos y las habitaciones no cuentan con mosquiteros. Las camas un poco duras y las almohadas ya aplastadas ya deberían comprar unas nuevas. Con la habitación si estaba limpia pero las albercas que son 2 el agua se ve un poco sucia y con muchas hojas de los árboles

Helpful?
P
Paredes OcampomxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Cenotes increibles"

10.0

Cuenta con unos cenotes espectaculares

Todo esta de maravilla

Helpful?
K
KhandelwalmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Very Good"

7.0

2 bhk suites, near by adventure park, forest space

Cafeterias open post 9 and sometimes later depending on vendors choice. They should have dedicated breakfast options opening 7 AM. Cenotes were not that clean. They should clean it

Helpful?
K
KirstinoNO
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Kunne godt bodd her igjen, en natt eller to"

8.0

Hotellet var greit nok men det som utpekte seg var servicen til personalet, tidlig innsjekk, tilgang til cenoteparken både før innsjekk og etter utsjekk. Det at du har tilgang til cenoteparken inkludert guiding var fantastisk. 5 herlige cenoter, samt zipline og kajakkutleie. Bassengområdene var fine og vi hadde det ene bassenget for oss selv. Ikke langt å kjøre inn til Tulum hvis du har egen bil

Hotellet er ganske slitt, sengene er greie når du har egen, men ukomfortable å dele. Mye mygg

Helpful?
E
ErickmxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 25, 2026

"Muy buen hotel."

10.0

Es la segunda vez que me hospedo en este hotel y en ambas ocasiones todo ha estado excelente. Esta ocasión nos hospedamos en un departamento para 6 personas y los espacios son amplios y la cocina tiene lo necesario para poder preparar alimentos si es necesario.

No tengo quejas ni comentarios negativos en mi estancia. Todo dentro del hotel se encuentra en buen estado y bien cuidado. Es importante considerar que es recomendable llegar en automóvil ya que el hotel esta lejos desde el acceso a Casa Tortuga.

Helpful?
C
CosteliniroRO
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Good"

5.0

Near by the water cave

Hotel almost empty very few turist and kinda expensive

Helpful?
L
LaradeDE
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Für zwei Nächte super, um einen Tag in der Cenote zu verbringen und zu entspannen."

10.0

Hotel ist mitten in einem Cenotenpark, daher richtig ruhig und naturbelassen. Mit dem Aufenthalt hat man freien Eintritt in den Park auch am An-und Abreisetag und kann kostenlos an der Tour teilnehmen. Die Tour früh um 9:30 Uhr durch die 4 Cenoten war super cool und sehr empfehlenswert. Wir sind trotzdem der Meinung das ein ganzer Tag in dem Park ausreichend ist, da er nicht so groß ist wie erwartet und nur zwei Cenoten ohne Tour zugänglich sind. Personal war sehr freundlich und hilfsbereit. Das Zimmer war groß, sauber und mit einem Badezimmer, von dem man in den Dschungel schauen konnte.

Im Badezimmer hat es aus dem Abfluss sehr streng gerochen, hier kann man aber die Tür zum Schlafzimmer schließen und das Fenster aufmachen. Im Bad hätten wir uns noch Halterungen für Handtücher, Toilettenpapier und Seife gewünscht. Um Essen zu gehen braucht man auf jeden Fall ein Auto

Helpful?
E
ElsamxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 14, 2026

"Sugerencias"

7.0

Estar cerca de los cenotes

El horario del restaurante empezó el servicio más tarde de lo que se publica. Los balcones no estaban limpios había colillas de cigarro en los rincones

Helpful?
D
DerycaCA
Verified booking
family_with_children
Standard Room
Stayed in Mar 12, 2026

"Exceptional"

10.0
Helpful?