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8.6 / 10 Guest Rating

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, mx

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive - main view

About the Property

Unique Jungle Experience
Escape to Cenotes Casa Tortuga, a vacation accommodation nestled in the heart of the jungle near Tulum. Embrace nature's beauty and explore nearby cenotes, available for guests from 9:00 am to 5:00 pm.

Comfortable Amenities
Each room is equipped with air conditioning, streaming services, and a mini fridge for your convenience. Enjoy the tranquility of the jungle surroundings without compromising on modern comforts.

Convenient Location
Situated just 15 km from Akumal, with free Wi-Fi and parking, our property offers a peaceful retreat away from the hustle and bustle. Plan your visit by car and make the most of the on-site restaurants open from 9:00 am to 5:00 pm.

Ready to immerse yourself in nature's wonders? Book your stay at Cenotes Casa Tortuga for an unforgettable jungle getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not make invoices. Room cleaning service is offered every 3 days upon request. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent238 verified reviews
AI Summary

Guests highly rate the great location near cenote park and frequently praise the outstanding service and amenities.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.7
Amenities8.7
Value for Money8.7
Food and Beverage7.7
Overall Experience8.8

Select topics to read reviews

A
Ana FigueroamxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 6, 2026

"Excellent"

8.0
Helpful?
C
ClairefrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

9.0

Great comfortble place to stay in the jungle. We loved the access to the Cenotes park and the guided tour that was included.

Shame that there was no breakfast

Helpful?
M
MaríaesES
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Exceptional"

10.0
Helpful?
J
JuliettefrFR
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Excellent"

8.0
Helpful?
A
AlbertomxMX
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"Había vómito en la regadera"

6.0

Los cenotes

La alberca pésima, muy descuidada y había vómito en la regadera, olía muy mal.

Helpful?
M
MarkodeDE
Verified booking
family_with_children
Standard Room
Stayed in Feb 12, 2026

"Exceptional"

9.0
Helpful?
M
MaximilianomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

9.0

Las instalaciones Albercar Costo

Había muchos mosquitos en la habitación desde que llegamos

Helpful?
O
orlandoptPT
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Excelente a melhor que encontrei no mexico"

9.0

Do quarto com acesso direto a piscina

Nas alturas críticas do dia tinha muitos mosquitos

Helpful?
M
mijuongusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"Good"

4.0

Free access to nice four casa Tortuga cenote

Porch was filled with bird's poo.. window was dirty After one night i stayed my leg was bitten by bed tick really badly...still suffering. I have traveled all over the country And I slept a lot of(all kinds of) hotels This is the first time I got bitten from bed tick in my life.

Helpful?
M
Maria IsabellacoCO
Verified booking
extended_group
Standard Room
Stayed in Jan 28, 2026

"Exceptional"

9.0
Helpful?
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